BMW of Ramsey - Service Center

Consistently exceeds expectations A real pleasure working with Andrea and Anna. They are part of the reason I have been coming to this service department for over a decade - really gr A real pleasure working with Andrea and Anna. They are part of the reason I have been coming to this service department for over a decade - really great ambassadors for BMW. More

My experience Very disappointed as no loaner car was there. Never let me know by phone or email. Had to wait as I don’t live in NJ Very disappointed as no loaner car was there. Never let me know by phone or email. Had to wait as I don’t live in NJ More

Routine service Schedule of appointment was handled by efficient, competent and friendly representative. Service department was great. Accommodations in waiting are Schedule of appointment was handled by efficient, competent and friendly representative. Service department was great. Accommodations in waiting area very nice. Only problem.. car wash touched the light switch that I never adjust. I ended up driving a bit at night not realizing that i had no headlights on. Be careful not to touch the switches. Thanks, More

Art's review Cameron continues to be my "go to" person and is much, much more than accommodating. Always goes out of his way to help and always with a smile. It' Cameron continues to be my "go to" person and is much, much more than accommodating. Always goes out of his way to help and always with a smile. It's a pleasure working with him. More

Oil change & diagnose noise Anna has been my service advisor as well as my daughter’s for several years. She is always professional and takes time to listen and explain servicing Anna has been my service advisor as well as my daughter’s for several years. She is always professional and takes time to listen and explain servicing schedules and outcomes. Anna genuinely cares that her customers are satisfied, and I trust her recommendations and knowledge. She manages to fit me in and accommodate my time constraints, even when busy. I have no hesitation in recommending Anna as a service advisor. More

perfect service My service Advisor Cameron was amazing. Car was repaired in 1/2 the estimated time and returned cleaner.than delivered. Waiting area was comfortable a My service Advisor Cameron was amazing. Car was repaired in 1/2 the estimated time and returned cleaner.than delivered. Waiting area was comfortable and well stocked. More

Excellent and fast service The service center is excellent, courteous and fast. They kept me informed of everything that was being done to my vehicle and the timeline as to when The service center is excellent, courteous and fast. They kept me informed of everything that was being done to my vehicle and the timeline as to when it would be ready. More

Excellent customer service Morgan and other staff members were amazing! Very courteous and efficient. My service was completed at the time I was given. I will definitely recomme Morgan and other staff members were amazing! Very courteous and efficient. My service was completed at the time I was given. I will definitely recommend More

Service center Excellent service, I scheduled a wheel alignment for my M5 which was done in no time, Diana Martinez was my service advisor, very professional answare Excellent service, I scheduled a wheel alignment for my M5 which was done in no time, Diana Martinez was my service advisor, very professional answare all my questions and help me to resolve issues that was not even related with my schedule visit. More

Excellence Again Total satisfaction. I would recommend to all I know, that this is the dealership you want to buy from and to get your vehicle serviced. Total satisfaction. I would recommend to all I know, that this is the dealership you want to buy from and to get your vehicle serviced. More