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2,136 Reviews of BMW of Ramsey - Service Center
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July 27, 2018
Excellent service as always The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost The service is excellent, never an issue that can't be resolved. Perfect as always. Always looking to make the customer happy no matter the cost More
by LORIPAT0
Verified Customer
July 27, 2018
customer for life Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome serv Morgan took me in right away. called me an Uber i was in and out in minutes.the car was done the next day. I cant ask for more than that. awesome service department keep up the good work. More
by ralph pita
Employees Worked With
Morgan Kirk
July 26, 2018
Excellent He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to He is very knowledgeable and a a go getter... he knows how to sell a person ... his personality is very likable and very easy to talk to More
by ALLENAVA
Employees Worked With
Brian Halpin
July 26, 2018
great service Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great exper Service department is professional and quick. They kept me informed on what was happening with my car and delivered on time as promised. great experience More
by DWEST4
Employees Worked With
John Desantis, Anthony Circelli
July 25, 2018
Focused on trying to sell you service too much. There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige There seems to be too much of a focus on selling service instead of customer care. This is very unfortunate because i have bought 3 cars from Prestige BMW and i never felt that way. However this is my first experience with this new ownership and i wasn't very pleased. They need to take a page from the former owners play book. More
by rarebroker
July 25, 2018
recall John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. John was courteous and responsive. Also, received a text when the car was ready. The pick up was also timely. Overall a very positive experience. More
by ROYBUSHOVEN
Employees Worked With
John Brugaletta
July 25, 2018
airbag replacement Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. Replacement was done promptly. Was happy to have a loaner car for the day. I was provided with a quick quote for wheel straightening and alignment. More
by KEITHHOYT
Employees Worked With
John Desantis, John Brugaletta
July 25, 2018
Repairs ok. Details comparable to $30 car wash. They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuume They left the dirty wet sponge from the detailing in the car. The outside of my car details was good, but the inside appears to only have been vacuumed. They also left guide rail for the driver seat off. And my cup holders springs got worn out. I am guessing they put something larger than what it was made for in it. More
by KLYNTHOM
Employees Worked With
Brian Halpin
July 25, 2018
Very satisfied with staff My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with. My service advisor Brian was excellent in making certain that my service was done in a timely manner and very courteous and professional to deal with... More
by Darrin207
July 25, 2018
X-5 repairs and new X-3 set up Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulli Proactive advice, work was performed accurately and quickly -Outstanding job by Annamarie and her service team ! Frank was quick to assist with pulling in help to service the vehicle ! More
by LARRY70
