2,136 Reviews of BMW of Ramsey - Service Center
Easy as Can Be This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the This is my 2nd visit and again i'm very pleased I chose to come to your location when though I live over 50 miles away. Thanks for always making the process easy. Big thanks to service technician Chris for being patient and kind in helping me resolve my service issue. I owe it all to him. More
Found out after car purchse thier was NO CPO Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found Purchased vehicle during transition from Prestige BMW to BMW of Ramsey with a new sales rep who is no longer working there. Lots of confusion. Found out the CPO did not go through during car inspection 3 months later. Now I have a potential $11,000 repair BILL !!!! Totally PISSED OFF !!! More
Way over Priced Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 Yes there are on top of things and are very courteous, and accommodating. But when I received and email that i needed 3 Tires at a cost of $1,160.00 plus tax and alignment. I was must say I was shocked to say the least. As the tires needed for my car are tops $160.00 each, and they quoted me $386.00 per tire, more then double!!! I realize they need to make a profit but "WOW" More
Very good as always. Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make thin Great service people and service. Many years of being a customer at this location . Always have been pleased . They went out if their way to make things as simple as possible. More
Great customer service Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as par Very pleased with the customer service provided, treated with courtesy and attention to details. Was informed of what was going to be performed as part of the service, happy with results. More
Service person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job person was great, car done when promised and ready to go when I arrived to pick up. Very happy with the experience. Good job More
Morgan Knows how to treat a customer! Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I cou Morgan is not your typical service “guy”. She is super efficient and very aware. She truly wants to help you. I appreciate her very much and if I could I would go through her every time I came in. More
Routine service made easy. Pleasant experience as always ! as Always routine service is made easy! Anna is a pleasure to work with! She will always go out of her away to assist ! She’s an assets to the organi as Always routine service is made easy! Anna is a pleasure to work with! She will always go out of her away to assist ! She’s an assets to the organization More
Great service but. It always seems to happen to me every time. I go to pick up my car and it always takes longer than it should. This time couldn’t find the key. Also, It always seems to happen to me every time. I go to pick up my car and it always takes longer than it should. This time couldn’t find the key. Also, car wasn’t washed , even though I was caked and said it was ready for pick up the night before. More
Air Bag recall & Alignment Visit went smooth, and very professional. I signed the documents and paid for service. When I came home and reviewed the documents, there was a safety Visit went smooth, and very professional. I signed the documents and paid for service. When I came home and reviewed the documents, there was a safety note about my rear wheels bent and shimmy on highway. No one brought that to my attention as to whether this was serious or there was a corrective action to be taken. I called back to speak with my service rep. He was not in, but they promised to leave him a message to return my call - that was over 48 hours ago - still no call. More