BMW of Ramsey - Service Center

friendly & competent Couldn't be more pleased with the assistance I received as well as the prompt handling of my problem. provided advice as to avoiding similar future p Couldn't be more pleased with the assistance I received as well as the prompt handling of my problem. provided advice as to avoiding similar future problem. More

Unscheduled service - walk in, bulb replacement. Service was unscheduled, however, both Anna and John were very accommodating. I was promptly attended to and work was completed within a short time. Service was unscheduled, however, both Anna and John were very accommodating. I was promptly attended to and work was completed within a short time. Appreciate the professionalism and level of customer care provided each time I bring my car in for service. More

Always a pleasure with Cameron BMW of Ramsey service is always a pleasure. I only deal with Cameron Cocherl when I visit. He's always courteous, professional, and just a great perso BMW of Ramsey service is always a pleasure. I only deal with Cameron Cocherl when I visit. He's always courteous, professional, and just a great person to deal with. He keeps me updated throughout the process and always follows up after the fact. I won't go anywhere else. More

Service experience Excellent communication and friendly service. The dealership continues to take good care of me The loaner cars are clean and ready to go would def Excellent communication and friendly service. The dealership continues to take good care of me The loaner cars are clean and ready to go would definitely buy another car from these guys More

Excellent! Professional and efficient A professional and efficient process from the moment I drpped off my car until the time I picked it up I appreciated the customer wait waiting area A professional and efficient process from the moment I drpped off my car until the time I picked it up I appreciated the customer wait waiting area More

Routine maintenance I was told the oil change would take about an hour and it actually took almost 2 hours. I thought it would have been nice to get an update on the wai I was told the oil change would take about an hour and it actually took almost 2 hours. I thought it would have been nice to get an update on the wait time when it takes more than the estimated wait time. Aside from this, John was great in getting the car in and out for me. I would definitely ask for him for my next service. More

AC not working They were able to get my car in on short notice, gave me a loaner and fixed the issue quickly. Great communication with service throughout. They were able to get my car in on short notice, gave me a loaner and fixed the issue quickly. Great communication with service throughout. More

Pleasant, Helpful, Caring, Accommodating, Professional From the moment I dropped off my vehicle I was treated like family. I was provided a loaner car and the issue with my vehicle was addressed promptly. From the moment I dropped off my vehicle I was treated like family. I was provided a loaner car and the issue with my vehicle was addressed promptly. Dealing with Brian was easy, he was attentive and kept me informed. Thanks Brian! More

Quickly and professionally handled my air bag recall. Very smooth process from drop off to pick up and it was clear that my time was valued, which is somewhat rare in many service departments I've used. T Very smooth process from drop off to pick up and it was clear that my time was valued, which is somewhat rare in many service departments I've used. The staff was friendly and efficient. My inital service person was John (I see 2, I'm not sure if it was Brugaletta or Desantis). He offered me a drop off and without asking I was called back by (I think) Brian when my car was ready and he had already arranged a pick-up. I was also made aware of other issues with the car and provided estimates for them but not given the hard sell as it was clear I wasn't in the market to get those issues fixed, yet. Also, my car that was being serviced is 15 years old, so I'm not a sales customer or even recent service customer, and I was in for an air-bag recall, not a normal paid service appointment, yet it seemed I received the same high quality service as the man with the brand new M3 in front of me. Also, both drop off/pickup staff were very friendly. Ford dropped me off and I think his name was Jesse (I don't see him on the below list) picked me up. Thank you very much for a quick and pleasant service appointment all around! More

Service repair for half power Your service writers and employees are always very friendly and helpful. I received a loaner for the extent of the repair which made it a lot less str Your service writers and employees are always very friendly and helpful. I received a loaner for the extent of the repair which made it a lot less stressful, getting to work. Thanks Karen D More