2,136 Reviews of BMW of Ramsey - Service Center
Service They have an outstanding and professional service dept. I couldn't be happier w/John Desantis. I was in and out smoothly with a loaner car. Their tech They have an outstanding and professional service dept. I couldn't be happier w/John Desantis. I was in and out smoothly with a loaner car. Their technicians fixed my issues and seem very thorough according to my service papers. More
Excellent service. Been here before for drive up service to top of fluids they are awesome. But service was excellent in the allotted time specified. Overall staff every Been here before for drive up service to top of fluids they are awesome. But service was excellent in the allotted time specified. Overall staff everywhere excellent and friendly and the waiting area is top notch. More
professional, prompt, thorough, courteous service Ease of making appointment, dropping off car, getting loaner and picking car up. Work was done well and right and Tony, Clay and Anna interested in be Ease of making appointment, dropping off car, getting loaner and picking car up. Work was done well and right and Tony, Clay and Anna interested in being sure I am pleased More
Full Detail I had the best service experience ever. There was no complaints what so ever. Diana and Clay took care of what I needed and answered all my questions I had the best service experience ever. There was no complaints what so ever. Diana and Clay took care of what I needed and answered all my questions and concerns. This will be the place I will always go to from now on. More
I LOVE BMW OF RAMSEY JOHN BRUGALETTA IS MY SERVICE ADVISOR VERY PROFESSIONAL GREAT TO WORK WITH AND ANDREW ARAQUE IS A GREAT SALES ASSOCIATE I APPRECIATE THE GREAT RAPPORT JOHN BRUGALETTA IS MY SERVICE ADVISOR VERY PROFESSIONAL GREAT TO WORK WITH AND ANDREW ARAQUE IS A GREAT SALES ASSOCIATE I APPRECIATE THE GREAT RAPPORT HE ESTABLISHED WITH ME AS A CLIENT OF BMW. More
Tire blow out and servce Service advisor Diana is fantastic to work with. Very professional. I have also worked with Anna in the past and similar comments. Bmw Ramsey is Service advisor Diana is fantastic to work with. Very professional. I have also worked with Anna in the past and similar comments. Bmw Ramsey is excellent. I have had a BMW from them for the past 20 years. More
Oustanding Customer Service Recently blew out a tire. Called Ramsey BMW Service from road who confirmed I had run flats and gave me instructions how to drive safely. Had me drop Recently blew out a tire. Called Ramsey BMW Service from road who confirmed I had run flats and gave me instructions how to drive safely. Had me drop car off same night. Got it back in less the 24 hours (plus washed). Cameron Cocherl kept in contact with me by text several times while servicing was being done and made the whole experience stress-free, seamless and painless. Outstanding customer service by Cameron. Entire dealership and Service Department are top notch. Friendly, efficient and professional - I highly recommend. More
I always trust Diana Martinez with my cars I bought both cars there, Diana and staff are like family. She is always willing to go beyond to make sure the work gets done🙏🏻 I bought both cars there, Diana and staff are like family. She is always willing to go beyond to make sure the work gets done🙏🏻 More
First visit left a lasting impression. I was very disappointed to receive an email a week after my visit telling me about the four critical concern that were noted when the car was there. I was very disappointed to receive an email a week after my visit telling me about the four critical concern that were noted when the car was there. These were never brought to my attention during my visit. I was surprised that the car would have been released with such dangerous, critical inspection concerns and that it took a week to notify me. all four were marked red, critical. INSPECTION CONCERNS Critical (Red) and Caution (Yellow) Alignment Damaged Wheels Condition Of Belts Coolant Fluid Quality More
Treated like a valued customer The staff is very organized in how they handle the flow of vehicles being serviced. They are very professional in their work at attitude towards the c The staff is very organized in how they handle the flow of vehicles being serviced. They are very professional in their work at attitude towards the customer. I was treated as a valued customer during my experience. More