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BMW of Ramsey - Service Center

Ramsey, NJ

4.8
2,136 Reviews
Call Service Center (844) 701-8922

2,136 Reviews of BMW of Ramsey - Service Center

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May 13, 2023

The service team was professional, communicative and friendly. This was my best experience in the seven years I’ve been a customer. More

by JACX13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny from Ramsey Service Dept 5 stars
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May 15, 2023 -

BMW of Ramsey responded

It is great to read that after seven years of service you have only found our services to improve. It has been a pleasure having you as a loyal customer here at BMW of Ramsey and we look forward to several more.

May 13, 2023

Jorge was very helpful and attentive to helping me in the buying process. I purchased a 2014 Audi A7 . They provided any and everything I asked them for about the vehicle. Thanks More

by KScott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Pinero
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May 15, 2023 -

BMW of Ramsey responded

Thank you for shopping our inventory here at BMW of Ramsey! Jorge and team are happy to have helped you with the purchase of your Audi A7, and we hope to be working with you again in the future.

May 13, 2023

Great service, my service advisor Ted Contoleon provided exceptional service. The waiting area was excellent and allowed me to work. More

by ed.polanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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May 15, 2023 -

BMW of Ramsey responded

Hi Ed, we are grateful to know our team member, Ted, not only provided you with exceptional service, but set you up in our comfortable waiting area as well. If there is anything further the team at BMW of Ramsey can do to help, please don't hesitate to reach out.

May 13, 2023

Great service. Anna does a great job keeping the car in great running shape. Car at 103,000 miles still runs like new More

by nlipschitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

We always love hearing how well BMWs are performing from our customers who have provided them with excellent care. We are grateful to know our team member, Anna, has helped you throughout your BMW ownership journey, and look forward to your next visit here at BMW of Ramsey.

May 12, 2023

Excellent and timely service. Great loaner car. Always a pleasant experience. They know what they are doing . More

by DIJOENAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

BMW of Ramsey responded

Thank you for placing your trust in our team! Providing convenient and knowledgeable service is our pleasure, and we hope to have the opportunity to continue serving your BMW in the future. Until then, safe travels!

May 12, 2023

Kenny helped me out alot, it was a very easy process. Will definitely be coming back here next time. More

by Luca.mass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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May 15, 2023 -

BMW of Ramsey responded

Hey Luca, it is a pleasure to read our team member, Kenny, has earned your business! Upon your next visit, we look forward to contonuing to provide this high-quality care.

May 12, 2023

Bmw of Ramsey is my go to dealership. They always exceed my expectations. They are knowledgeable and helpful. From buying a car to getting is serviced I know I can trust them with all my More

by evelynm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim management department, Andrew sales rep , Marcelo Garcia
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May 15, 2023 -

BMW of Ramsey responded

Evelyn, thank you for taking the time to share your trust in our team. For many years to come, we look forward to continuing to provide you and your vehicles with excellent service!

May 12, 2023

Clean. Efficient. Calm. Friendly. Professional service. A tiny bit slow but thorough. A good experience. More

by WTVANZILEN
Recommend Dealer
Yes
Employees Worked With
Ted
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May 15, 2023 -

BMW of Ramsey responded

Thank you for using such kind words to describe the team here at BMW of Ramsey. Upon your next visit with us, we look forward to continuing to provide you with quality, welcoming and professional care.

May 12, 2023

Service team is friendly, efficient and very accommodative. But the service costs are very hig. More

by MLOREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name off the top of my head. He was very friendly and efficient.
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May 15, 2023 -

BMW of Ramsey responded

Thank you for taking the time to share your honest thoughts. Our team is always at-the-ready to provide timely and quality care. Ahead of your future visits here at BMW of Ramsey, we urge you to take a look at our service specials to see if any might apply to the maintenance needed on your BMW.

May 12, 2023

Excellent service Anna went above and beyond to make sure the issue was taken care of More

by GIORGIOMUSIC72@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Anna
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May 15, 2023 -

BMW of Ramsey responded

Our team will always be here to go above and beyond for our customers. Thank you for taking the time to share this kind review of our team member, Anna. I will be sure to pass along your kind words. In the meantime, please don't hesitate to return to our team at BMW of Ramsey for any future BMW needs.

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