BMW of Ridgefield

Employees all business but also very pleasant, respectful and knowledgeable. Always enjoy visiting the BMW team. and knowledgeable. Always enjoy visiting the BMW team. More

BMW Ridgefield has a spectacular service group with excellent mechanics and service. Kudos to Tom DeBenedetto and team. excellent mechanics and service. Kudos to Tom DeBenedetto and team. More

Excellent treatment for a dealership. i have had abhorrent treatment from others especially a Genesis dealer. i have had abhorrent treatment from others especially a Genesis dealer. More

The service I received today at Ridgefield BMW was excellent. I had to replace a tire, they got me in right away fixed it and all well the time frame that they originally provided. Everyone was top n excellent. I had to replace a tire, they got me in right away fixed it and all well the time frame that they originally provided. Everyone was top notch! Take them to lunch More

Really positive experience working with Manny. Picked up an X5 and the cars amazing, minor issue with the wipers after taking delivery and they took care of it right away. Professional all the wa Picked up an X5 and the cars amazing, minor issue with the wipers after taking delivery and they took care of it right away. Professional all the way around, highly recommend. More

BMW of Ridgefield…. Steve and colleague's in Service did a great job getting my Z4 ready for 2025…First got a new battery service..Second coordinated to have a hood dent Steve and colleague's in Service did a great job getting my Z4 ready for 2025…First got a new battery service..Second coordinated to have a hood dent fixed and Third getting the car detailed. The car came out great and looked like new as if it just rolled out of the dealership. More

Do not waste your time and money! ! You get better results at a zoo.... This is the place to go if you hate your money and have nothing but time to kill. Buyer beware!!! They tru ! You get better results at a zoo.... This is the place to go if you hate your money and have nothing but time to kill. Buyer beware!!! They truly deserve zero stars............... More

Cannot trust service department going forward. Service advisors work on commission at all dealers and maximizing income is built in, but initially being overcharged $ 2700. + tax for brakes by a v Service advisors work on commission at all dealers and maximizing income is built in, but initially being overcharged $ 2700. + tax for brakes by a very experienced advisor, then having price “adjusted” after attempting to stop the job, was fishy. They did not monitor brake pad wear on any previous visits, wonder why? Sometimes when you go along with all the various fluid flushes, filter replacements, alignments etc., you can be taken for a fool. More

This was my second terrible experience at BMW of Ridgefield (746 Danbury Rd, Ridgefield, CT 06877). I paid thousands of dollars for repairs that didn’t fix the coolant leak. Both times the car was r Ridgefield (746 Danbury Rd, Ridgefield, CT 06877). I paid thousands of dollars for repairs that didn’t fix the coolant leak. Both times the car was returned dirty and still not properly repaired. The second time, I was promised a rental — after waiting an hour, I was told none were available. Now my move to a new state is delayed, my job and housing are at risk, and all I’ve gotten from the staff are repeated apologies. I would not recommend this service center. Extremely unprofessional and disappointing. More

Terrific dealership. I’ve been buying and leasing my cars from them for 15 years. They treat you with respect, provide fair value and are great to work with. I’ve been buying and leasing my cars from them for 15 years. They treat you with respect, provide fair value and are great to work with. More