BMW of Ridgefield

Outstanding dealership with great service We had originally gone in for a routine oil change and inspection. But after seeing the latest models, rates and relatively effortless process, we cou We had originally gone in for a routine oil change and inspection. But after seeing the latest models, rates and relatively effortless process, we couldn't resist a trade-in and upgrade. Vinny Ballesteros is perhaps one of the friendliest, most knowledgable sale rep we've met. He helped allay all of our initial concerns and was able to get us a great deal. More

Best BMW dealer in northeast! This our family's second car from Ridgefield. I was helped by Ramon Felix. Got me a an amazing deal on a new 3 series lease. Best in the business! All This our family's second car from Ridgefield. I was helped by Ramon Felix. Got me a an amazing deal on a new 3 series lease. Best in the business! All the staff were polite and courteous. For the finance portion, I was helped by Azi Parvez and he was excellent. Made the paperwork go quick and painless! More

Excellent Dealership BMW of Ridgefield is a top-notch dealership with excellent personal service, a beautiful facility and it has a terrific inventory of vehicles. I reco BMW of Ridgefield is a top-notch dealership with excellent personal service, a beautiful facility and it has a terrific inventory of vehicles. I recommend using Vincente Ballesteros if you want the best deal as well as the best BMW has to offer. More

Great BMW store to deal with From beginning to end my salesman Chris Quaglio was a pleasure to deal with. He is extremely knowledgeable when it comes to BMWs. I would recommend hi From beginning to end my salesman Chris Quaglio was a pleasure to deal with. He is extremely knowledgeable when it comes to BMWs. I would recommend him and Ridgefield BMW to anyone who wants to buy a BMW More

exceptional buying experience This week I picked up my new lease. From dealing with David to Azi and Zachary , everything went smooth from making the deal to delivery! I really enj This week I picked up my new lease. From dealing with David to Azi and Zachary , everything went smooth from making the deal to delivery! I really enjoyed the whole process in dealing with a very professional with the whole team being very attentive to my needs. More

Exceptional purchase experience. I recently purchased a 2012 5 Series from BMW of Ridgefield. The gentleman with whom I worked, Ramon Felix, provided a relaxed purchasing experience, I recently purchased a 2012 5 Series from BMW of Ridgefield. The gentleman with whom I worked, Ramon Felix, provided a relaxed purchasing experience, free of any nonsense. The financial officer, Yuri Castro, was also delightful to work with. I highly recommend that anyone interested in buying or leasing a BMW immediately contact Mr. Felix at BMW of Ridgefield. More

Leave with a new vehicle and a smile I work in the area and decided to drop in a see their used car inventory. I was kindly greeted by Vicente and shown all the vehicles within my budget I work in the area and decided to drop in a see their used car inventory. I was kindly greeted by Vicente and shown all the vehicles within my budget with no pressure to go over. When I saw a vehicle which caught my eye Vicente was knowledgeable about its features and specs. What I had noticed most was the calm no pressure atmosphere which I did not see at a different dealership. I left the dealership that day with a deposit and a smile on my face as I felt I went throught a truly enjoyable experience. All the staff I met were genuine and worked with me a my difficult schedule. I recently brought the car in for its scheduled matinence and Vicente went above and beyond taking care of bringing the service dept. up to speed and ensuring I had a flawless experience. Great dealership all around More

Great Experiance Buying Used X3 Recently purchased a used X3 from BMW of Ridgefield and found the experience to be excellent. We live over an hour away from the dealership. My wife Recently purchased a used X3 from BMW of Ridgefield and found the experience to be excellent. We live over an hour away from the dealership. My wife stopped in to the dealership when she was nearby and met Vin Ballesteros. She test drove the car she was interested in and left the dealership. We liked the car and were very happy with the price. Through phone calls and emails we were able to complete the sale and pick up the car at a convenient time that fit our schedules. Vin was exceptional at answering all are questions and ensuring that our pick up went without a hitch. The experience was a total success. Everyone was professional and helpful. More

Great customer service Vinny is all about the relationship BMW really came through. From sales to service. BMW of Ridgefield has proven the importance of great customer relationships I would recommen BMW really came through. From sales to service. BMW of Ridgefield has proven the importance of great customer relationships I would recommend this dealership without hesitation More

NO follow up after my initial purchase I leased a 2015 BMW X5 ( 2500 down and 887.00 per month) car is great Dealership lacking in customer service. Having been a previous lexus ow I leased a 2015 BMW X5 ( 2500 down and 887.00 per month) car is great Dealership lacking in customer service. Having been a previous lexus owner I was pampered with great customer service. BMW does not give a loan a car for routine service. In fact when I scheduled my first appointment I was told my expected wait time for the service would be an hour and a half. My appointment was scheduled at 9:30 AM and an 11:00 AM return of my car. I called customer service to let me know I would be dropping off my car the night before and picking up my car at the scheduled pick up time of 11:00 AM. I was told my car would not be ready at 11:00 AM since a car dropped off the night before is not prioritized as a client waiting for his car. I found this policy to be totally absurd. The dealership would have the car ready if I waited but not if I dropped off the night before. This has not been my first bad experience with the dealership. I live much closer to the Darien BMW dealership but leased my car at Ridgefield BMW based on their representation to me of their outstanding customer service. My original service rep Dan Root left the dealership the day after I signed my lease agreement. VInny the replacement rep is a great guy and I have only good things to say about him and his work ethic. I would recommend not using this dealership ... On a side note More