BMW of Ridgefield

Ridgefield BMW has once again proven to be the premier auto dealership in terms of service and attention. AS a repaeat customer I have and will again highly recommend them to others. auto dealership in terms of service and attention. AS a repaeat customer I have and will again highly recommend them to others. More

james made buying a new car easy. he then spent two hours with us walking through the car. also, when james was not available ken the sales manager stepped into help. i felt we were dealing with a sma hours with us walking through the car. also, when james was not available ken the sales manager stepped into help. i felt we were dealing with a small family owned dealership. I will definitely buy my next car at this dealership. More

The reason for my visit was in response to an email that an opportunity existed for the lease on my 2009 5 Series to be bought out. I visited the showroom and worked with David Quaglio who was very helpful. an opportunity existed for the lease on my 2009 5 Series to be bought out. I visited the showroom and worked with David Quaglio who was very helpful. We were able to work out the lease on a 2012 5 Series with the arrnagements being satisfactory to both parties. I would recommend this dealer to anyone looking to purchase or lease a BMW. More

It has been my experience over the past 40 or so years that buying a car is, at best tolerable. James managed to so raise the level of all of that and do it seamlessly and always with a smile. He worked that buying a car is, at best tolerable. James managed to so raise the level of all of that and do it seamlessly and always with a smile. He worked to get Sue the car she wanted, at a reasonable price, helped her turn the lease car in, gave her advice all along the way to make the process run as smoothly as possible. He never pressured for an upsell but never failed to point out things that might be advantageous and always pointed out clearly what was going on. The true icing on the cake was the actual delivery process. Due to some scheduling issues, my wife was unable to get up to the dealer to pick it up. No worries, James came down to us to finish the delivery process. At no time did it ever seem like he was doing anything BUT answering questions and providing necessary information. He was patient, thorough and knowledgeable (quite the rare trio!!) When the garage door opener sync ran into a small snafu, he kept at it till it was done properly. That kind of service and attention to detail is a very big deal to us and remains the reason we come up there from Norwalk. More

I had a fabulous experience with this dealership. They were attentive and met the price I was looking for. Jack Polman was very professional and responsive and took care of everything we needed. The entir were attentive and met the price I was looking for. Jack Polman was very professional and responsive and took care of everything we needed. The entire process was as easy as could be. I highly recommend BMW of Ridgefield and Jack Polman specifically! More

After 27 years of driving a company car, I decided to take the plunge and treat myself to the car of my dreams. I live in NY, but was lured in to Ridgefield by an interesting lease opportunity I saw adv take the plunge and treat myself to the car of my dreams. I live in NY, but was lured in to Ridgefield by an interesting lease opportunity I saw advertised. I had the good fortune to get David Quaglio as my salesman. I'm positive I drove David crazy, as the thought of finally having to buy a car was extremely daunting to me. David was patient, kind, and unbelievable helpful during the 4 hours I was there. I test drove several cars, but at the end of the day (1 hours past closing time), I still could not commit, and left. David spoke with his manager, called me 2 days later, and made me an offer I couldn't refuse....I still did. I researched BMW's on the internet, called everyone I knew who might know something about BMW's, and cars in general, went to other BMW dealerships, but came to my senses several days later. David, and Ridgefield made me an extraordinary deal. I now own the car 2 months, and could not be happier. I call David to ask for help on "little things" about the car, on many occasions, and each and every time he gives me the same attention as someone who has not yet bought a car. I can honestly tell you that David went above and beyond the call of duty for me on this purchase, and I feel confident that he will always be there for me should I need ANYTHING in the future. Now this is what a car salesman should be, trustworthy, kind and helpful!! More

James was very professional and courteous. He is also very informed about the product he is selling. I would refer James to any of my friends. And I love my car!!! very informed about the product he is selling. I would refer James to any of my friends. And I love my car!!! More

very friendly, no hassles, honest, helpful, easy to communicate with my sales person. Car was ready when stated, treated very well, all questions answered, responsive... communicate with my sales person. Car was ready when stated, treated very well, all questions answered, responsive... More

Robert Mahoney is a professional salesperson who gets the job done. Robert was able to solve all problems from service to sales. He is the BEST! He listens to the buyers wants and needs and finds a fit. H job done. Robert was able to solve all problems from service to sales. He is the BEST! He listens to the buyers wants and needs and finds a fit. He makes the buying and servicing experience what a BMW experience should be. The main reason for giving BMW of Ridgefield our business is Robert Mahoney due to the fact that you may find a fair price any place, but you may not find this quality of an employee everywhere. More

James was excellent and worked very hard to meet my needs/requests which was not easy. All in all very pleased with the experience, I ended up with an amazing car at a good price. needs/requests which was not easy. All in all very pleased with the experience, I ended up with an amazing car at a good price. More