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BMW of Ridgefield

Ridgefield, CT

4.4
424 Reviews

746 Danbury Road

Ridgefield, CT

06877

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Showing 424 reviews

July 09, 2008

got a diagnostic for steering wheel vibrations;paid what they asked for;problem not solved.returned in 5 days got another diagnostic ;they wanted another $800 to "fix" the problem;lost confidence in their a More

by korektor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel/Rich
April 24, 2008

This is a follow up from the previous review. I stopped This is a follow up from the previous review. I stopped by the dealership and spoke directly to Bob Zimmermann (Service Manager). I told him the stor More

by rrug49
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Zimmermann
April 22, 2008

I had a problem with the sun roof on a Sat. afternoon and drove to the dealership.The service dept. was closed but a very nice salesman tried to help me out with the problem. He couldn't get it closed so he More

by rrug49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hillary Santopietro
September 07, 2004

I saw a car for sale on line, and live in the VA area. Robert did a great job describing the car, and sent me additional photos via email. <br>When I arrived the car was better than described, the financi More

by wbruehs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Mahoney, Robert Mahoney
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