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BMW of Ridgefield

Ridgefield, CT

4.5
448 Reviews
At BMW of Ridgefield, creating value for our customer is our number one priority. We know that as a customer you have high expectations, and as a dealership it is our job to exceed them. Our 50,000SF facility serves as proof of our dedication to excellence. This flagship center includes a state-of-the-art service facility, a showroom fitting up to 12 vehicles, and a vehicle delivery center. For our BMW owners, we are excited to offer 3-lane service drive for dropping off your car and collecting a courtesy loaner. With the improvements we have made, and continue to make, our goal is to be the provider of your lifetime mobility needs.
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746 Danbury Road

Ridgefield, CT

06877

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Showing 448 reviews

July 11, 2022

Staffing issues seem to slow service … quality remained at good level but expensive and above a comfortable price More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stave
Jul 13, 2022 -

BMW of Ridgefield responded

We thank you for your 4 star review and Feedback Robby! Unfortunately Staffing issues is and continues to be a challenge we face everyday, we are working our hardest to overcome those challenges, and we are deeply thankful that you see our quality has remained despite these challenges! Unfortunately, BMW's prices are set across the board, and there is not much we can do about that besides our Monthly service specials that we have on our website! We hope in the future our specials will help you offset the cost of your BMW's maintenance. We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times, we hope you enjoy your BMW and drive safe!

July 09, 2022

Excellent customer service STEVE kept me informed of the progress in my vehicles . He made my visit less stressful very accommodating Efficient service every time I get my cars serviced More

by Eddigeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas , Robert Mahoney
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

July 08, 2022

Top notch sales team and great service. BMW of Ridgefield has been a pleasure to do business with. More

by P. Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Polman, Michael Gaudio, David Pratson
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

June 22, 2022

Always professional service very well run dealership. Would highly recommend them to friends and family More

by bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kazlauskas
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

June 03, 2022

quick and prompt service. staff was very helpful and provided good estimate for repairs. pleasant receptionist. More

by ribk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
howie
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

May 27, 2022

They truly make the buying experience a pleasure. Everyone there is so kind, considerate and sensitive to your needs. No pressure and very informed sales staff. I would definitely go back and recomme More

by Chase33999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Felix
Jul 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 star review Chase! At BMW of Ridgefield, we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism that comes with owning a BMW! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

May 13, 2022

Jamie and Azi were great to work with. Professional, knowledgable and friendly. Highly recommend BMW of Ridgefield More

by Easy Rider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azi Parvez, Jaime Zambrana
May 10, 2022

Excellent people and low price the place is very clean and good espirience thanks so much. More

by Chela
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime Zambrana
May 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your 5 Star review Chela! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

April 30, 2022

Best BMW dealer in the greater NYC area. They have the art of customer service down to a science. A reflection of good management and good employees. More

by RAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kaz, Walter Modeen, Jack Polman
May 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 Star review! At BMW of Ridgefield we make sure our staff is highly trained to treat our customers, and their BMW, with the utmost respect and professionalism! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

April 07, 2022

need to put CNBC on one of the many TV's 15 word minimum minimum minimum More

by storks_brays.0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 13, 2022 -

BMW of Ridgefield responded

Thank you so much for your kind words and 5 Star review! We can absolutely put CNBC on one of our TV's located in our customer waiting area! We deeply appreciate your business and loyalty to BMW of Ridgefield during these difficult times! We hope you enjoy your BMW and drive safe!

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