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BMW of Ridgefield
Ridgefield, CT
448 Reviews
At BMW of Ridgefield, creating value for our customer is our number one priority. We know that as a customer you have high expectations, and as a dealership it is our job to exceed them. Our 50,000SF facility serves as proof of our dedication to excellence. This flagship center includes a state-of-the-art service facility, a showroom fitting up to 12 vehicles, and a vehicle delivery center. For our BMW owners, we are excited to offer 3-lane service drive for dropping off your car and collecting a courtesy loaner. With the improvements we have made, and continue to make, our goal is to be the provider of your lifetime mobility needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 129 service reviews
April 14, 2026
Great staff excellent customer service. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction. Fast and efficient. Customer oriented great communication couldn’t ask for more. Recommend 100% satisfaction. More
by PatJ
Employees Worked With
Jessica
February 01, 2026
Service department is top notch and you can’t beat the conveniently location right off of Route 7 between Ridgefield & Danbury. Pro tip: ask for Abby as your service advisor, she’s the best and makes any conveniently location right off of Route 7 between Ridgefield & Danbury. Pro tip: ask for Abby as your service advisor, she’s the best and makes any car service feel like a walk in the park. I always ask for her by name! More
by jason.pignatiello
Employees Worked With
Abigail Swartz
December 25, 2025
Service was completed as scheduled with no pressure to buy additional unnecessary items. Complete process including setting up the appointment was 100% painless. buy additional unnecessary items. Complete process including setting up the appointment was 100% painless. More
by Frank
Employees Worked With
John
December 16, 2025
I always receive excellent service from this facility. Jim, my service advisor has overseen the maintenance and repair of all my cars for a very long period ! Jim, my service advisor has overseen the maintenance and repair of all my cars for a very long period ! More
by Aerostar
Employees Worked With
Jim Delaney
November 15, 2025
They really take care of the biz of repairs in an honest & timely manner. The place seems impeccably run & they are responsive to inquiries. The manager is generous with information (which is key!). The BMW & timely manner. The place seems impeccably run & they are responsive to inquiries. The manager is generous with information (which is key!). The BMW community is lucky to have this place. More
by Abundanza
Employees Worked With
Steve
October 23, 2025
Excellent sales department, and excellent service department. They are very thorough and careful. Trustworthy. And my car always come back clean. Shout out to my service advisor Abigail, she is very department. They are very thorough and careful. Trustworthy. And my car always come back clean. Shout out to my service advisor Abigail, she is very responsive and always provides timely updates! More
by Jason V
Employees Worked With
Abigail Swartz
