BMW of Ridgefield - Service Center

Cynthia Cardinale in the collision department was great from start to finish on getting front end damage repaired after a fender bender. Car looked like new when finished. Bmw of Ridgefield is top notch. from start to finish on getting front end damage repaired after a fender bender. Car looked like new when finished. Bmw of Ridgefield is top notch. More

Outstanding customer service...Steve kept me up to date Outstanding customer service... Steve kept me up to date with videos of the work being done in both of my vehicles. As always very satisfied Outstanding customer service... Steve kept me up to date with videos of the work being done in both of my vehicles. As always very satisfied More

Outstanding service every time. Attention to detail and listening to concerns. And fantastic professional service. Why go anywhere else? Thank you so much BMW of Ridgefield! listening to concerns. And fantastic professional service. Why go anywhere else? Thank you so much BMW of Ridgefield! More

Ridgefield BMW’s service department sets a standard that all dealers should try and replicate. Their challenge will be assembling a staff as highly dedicated to customer service as the one that Ridgefield B all dealers should try and replicate. Their challenge will be assembling a staff as highly dedicated to customer service as the one that Ridgefield BMW already has. The team is fantastic! More

Poor customer service at BMW of Ridgefield dealership in Ridgefield, CT. Those xxxxing people were cheating. When I bought the $6000 warranty for my brand new X4 and brakes, the salesman didn’t tell me ther Ridgefield, CT. Those xxxxing people were cheating. When I bought the $6000 warranty for my brand new X4 and brakes, the salesman didn’t tell me there is mileage limit on changing brakes. I had 65,000 miles, but they said when my car reached 70,000 miles and then they can change my brakes. The salesman didn’t tell me about the 70,000 miles for changing brakes on warranty. Please be reasonable, are they cheating?? Yes, they cheated! The BMW cars are great, but please DO NOT go to BMW of Ridgefield, Ridgefield CT if you can. Don’t get yourself hurt!!! There are many other good dealerships where you can spend your money! More

All the folks I dealt with in the service department, from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (t from the receptionist to my advisor, are personable, knowledgeable, helpful and professional. They deserve a 5+ star rating, especially Steve Kaz (the best). Also, the facility is terrific. More

Service done as requested. Finished before end of the day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. day. No issues with receiving a loaner. Payment process made easy with less interaction. Customer service very good. More

Clearly explained service & cost ; pick up & drop off as promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with promised; kept informed of progress; easy to use contactless billing & payment; staff courteous & pleasant to deal with More

Easy to make appointment, was properly advised, finished when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back when promised. Comfortable waiting area. Clean restrooms. polite staff from start to finish. Would definitely be back More

Excellent service and awesome video with details about my car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! car. Recommend anyone to see Ridgefield for all vehicle needs. Friendly staff and super clean dealership. Thank you! More