BMW of Riverside
Riverside, CA
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A+ Service We had a great experience with BMW of Riverside when I purchased my BMW X4. Deysy Hernandez was our sales person who assisted us. She was very prof We had a great experience with BMW of Riverside when I purchased my BMW X4. Deysy Hernandez was our sales person who assisted us. She was very professional. My husband and I had gone to a BMW dealer closer to home but were very disappointed in their sales staff and ended up not buying a car. However we went to BMW of Riverside the next day and Deysy was exceptional. One of the first things that my husband noticed was that once he said that I was the one getting the car, Deysy directed all her questions to me. Unlike the wives of our friends that have gone to buy cars and found that the sales person always directed themselves towards the husband...not the wife buying the car. Deysy was very informative and assisted us in test driving the car. There was no hardline sales pitch which I appreciated and I was given more than enough time to discuss it with my husband. After buying the car from them, I scheduled an appointment with Charyl Freeman, BMW Product Genius. She was very patient with me as she taught me how to use the car with all of its' many features. It was a lot of information that she shared with me but I was told that I was free to contact her at any time if I had any questions or I could even come back to get a refresher course. I loved the fact that I could call or come back at any time. It wasn't just a one-time thing. I would highly recommend them if you are in the market to buy a BMW and be sure to ask for Deysy Hernandez! More
EVERYTHING Ammar told me was true!!! I found the preowned XKR Jaguar that I had been searching for over 1500 miles from my home. My first thought was to forget about it and look for my ne I found the preowned XKR Jaguar that I had been searching for over 1500 miles from my home. My first thought was to forget about it and look for my new chariot closer to home. After several phone conversations with Ammar Haque and receiving numerous photos of the car, I was convinced that I was dealing with an honest person. After some negotiating, I "pulled the trigger" and bought my Jag without leaving Des Moines, Iowa. The car would soon be placed on a transport and delivered to my home. I'd be less than forthright if I didn't say that I was a little nervous, but that feeling went away upon receiving the car and finding it to be exactly as described. The car was immaculate, there wasn't a single scratch or door ding, it was in perfect condition. AND it had a full tank of gas. I'm very comfortable endorsing Ammar Haque at BMW of Riverside. More
New 2015 BMW M235i Coupe delivered with excellent service. Configured a special order for my new 2015 BMW M235i Coupe to obtain the exact options I wanted. Internet Sales Manager Roland Clark provided excellen Configured a special order for my new 2015 BMW M235i Coupe to obtain the exact options I wanted. Internet Sales Manager Roland Clark provided excellent service working with me and my configured special order. When the vehicle was received in Riverside he and BMW Genius Charyl Freeman delivered it to my Palm Springs residence where they spent time with me while I became familiar with the new vehicle's many features. Both Clark and Freeman have provided after delivery follow-up to make certain I am satisfied and satisfactorily becoming accustomed to my new BMW. I have rated both individuals and my entire BMW of Riverside experience with 5 stars and would definitely recommend the individuals and the dealership. More
Outstanding service Best service I have gotten at a dealer. My salesman Vinit Guapta was great and more than helpful. In my opinion one of the best salesman I have gotten Best service I have gotten at a dealer. My salesman Vinit Guapta was great and more than helpful. In my opinion one of the best salesman I have gotten. More
Amazing Deal Amazing deal... Never thought that getting a brand new BMW 328i would be a stress free transaction.... But thanks to Mr. Ammar Haque, the best salespe Amazing deal... Never thought that getting a brand new BMW 328i would be a stress free transaction.... But thanks to Mr. Ammar Haque, the best salesperson in my entire car deals so far... This is my 10th car deals and the fastest, organized and smoothest transaction ever... More
Great Service on My BMW I took my 2009 280i in for a scheduled oil change and the experience is always a pleasant one. Travis is my usual consultant and was not there this vi I took my 2009 280i in for a scheduled oil change and the experience is always a pleasant one. Travis is my usual consultant and was not there this visit. The person replacing him (Don King) was very friendly and helpful. The previous visit was for a change of brake fluid with Travis as my consultant. For some reason I showed up on time but a day early and he didn't mention me being early and processed me right away. I really do appreciate the way I am treated at Riverside BMW every time I go in. Thanks again. More
Purchased a vehicle Purchased a 2011 528I from Stephan Caraway. He was great and made the experience great. I would recommend him to family and friends looking to buy a B Purchased a 2011 528I from Stephan Caraway. He was great and made the experience great. I would recommend him to family and friends looking to buy a BMW. More
Excellent Service Paul Brewer is the BEST service consultant in Riverside, He made me feel very comfortable he explained everything in regards my car service in a way t Paul Brewer is the BEST service consultant in Riverside, He made me feel very comfortable he explained everything in regards my car service in a way that I was able to understand everything, he also answered every single question I had. Thank you so much Paul for your hard work. More
Superior service I have always enjoyed my experience at BMW of Riverside this time as always the service was exceptional Nick is an asset to the organization I will al I have always enjoyed my experience at BMW of Riverside this time as always the service was exceptional Nick is an asset to the organization I will always recommend him to my friends and family thanks once again for an enjoyable experience More
Excellent service from Don King Went in for a bubble and air leak on my tire. Don was very helpful and very professional for this entire visit. It was a Friday and my tire had to b Went in for a bubble and air leak on my tire. Don was very helpful and very professional for this entire visit. It was a Friday and my tire had to be ordered and won't be available until Monday. He told me that he is not certain on the integrity of my current tire so instead of sending me home and have me come back on Monday for a tire replacement, he thought of my safety and offered me a service car to be used for the weekend. We worked hand in hand to get my claim approved. He was also very kind to make sure that my front plate is installed as I have requested. It was indeed a great service, overall! Thanks again Don! More