BMW of Riverside

They've had my car for a month now. I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from t I still have no idea when it will be repaired nor what the damage is. The excuse for this is going to be that the collision center is separate from the dealership, but the attitude of "It's not my problem" when you don't have your car is insulting. As for the service department, they took two weeks to get a new actuator in for my driver's side door. The door does once again lock and unlock, but now the window thunks when it rolls down. It's easy to give a good review when there's nothing wrong with your car or when you've just bought the car you've wanted. However, the rubber hits the road when things are less than perfect. "I don't know. You need to ask someone else" says everything that needs to be said about this dealership, its service department, and its affiliated collision center. More

Pleasant atmosphere. Clean environment, quick processing of vehicle with plenty of popcorn. Happy with it. Clean environment, quick processing of vehicle with plenty of popcorn. Happy with it. More

Excellent service! Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. More

My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. More

Wael was very helpful, and was extremely accommodating to our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. More

Wael helped me buy an M850 I and I can’t tell you enough how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars to Wael I would. I can’t say the same thing about others iv dealt with however Wael has went above and beyond EVERY single time to make sure I am happy and satisfied. You deserve a raise. Thank you. More

Ruben Garcia is the best service advisor. Made my experience quick and easy, great on communication, knowledge and very professional! Made my experience quick and easy, great on communication, knowledge and very professional! More

My entire experience with May Mortada was excellent. She was professional, genuine, and patient answering all my questions and concerns. I found my dream car because of her and would 100% recommend her She was professional, genuine, and patient answering all my questions and concerns. I found my dream car because of her and would 100% recommend her to all my close friends and family. More

Awesome service, Alejandro V. was very helpful and professional. I will definitely go back to BMW of Riverside. was very helpful and professional. I will definitely go back to BMW of Riverside. More

Great Customer Service. , The place is always clean with good client advisors Break fluid flush was done in a timely manner , The place is always clean with good client advisors Break fluid flush was done in a timely manner More