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BMW of Riverside

Riverside, CA

4.5
416 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 416 reviews

August 11, 2025

Excellent service! Great lobby/waiting area with drinks/snacks available for free to customers! I would definitely recommend this dealership to my friends. More

by leopdejesus2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Farmer of Service Dept.
Aug 12, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and amenities. Your recommendation means a lot to us, and we look forward to welcoming your friends in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

August 06, 2025

My car was repaired properly and professionally cleaned and washed. I definitely recommend Riverside BMW for your car’s regular maintenance and any other repairs it may need. More

by isakcy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto , George Mattei
Aug 07, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our repair and maintenance services. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

July 21, 2025

Wael was very helpful, and was extremely accommodating to our needs. He was very informative and the transaction went super smooth. We are extremely happy with our vehicle and the service provided. More

by Jerrypatyquintero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jul 22, 2025 -

BMW of Riverside responded

Thank you for your fantastic review! We're thrilled to hear that Wael provided you with such great service and that your vehicle purchase went smoothly. Enjoy your new ride, and we look forward to seeing you again! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

July 15, 2025

Wael helped me buy an M850 I and I can’t tell you enough how happy I am with Wael. He is not only a stand up guy but he is someone who will put your happiness first before the sale. If I could give 10 stars More

by soltanisean1995
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wael
Jul 16, 2025 -

BMW of Riverside responded

We’re thrilled to hear about your fantastic experience with Wael! It’s great to know he went above and beyond to ensure your satisfaction. We appreciate your kind words and will definitely pass along your praise. Enjoy your new M850! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

July 11, 2025

Ruben Garcia is the best service advisor. Made my experience quick and easy, great on communication, knowledge and very professional! More

by 2026g59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Garcia , George Mattei
Jul 11, 2025 -

BMW of Riverside responded

Thank you for your fantastic feedback! We're thrilled to hear that Ruben made your experience smooth and enjoyable. Our team takes pride in providing excellent service, and it's great to know that it showed. We appreciate your support and look forward to serving you again! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

July 01, 2025

My entire experience with May Mortada was excellent. She was professional, genuine, and patient answering all my questions and concerns. I found my dream car because of her and would 100% recommend her More

by SC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Mortada
Jul 03, 2025 -

BMW of Riverside responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience with May. It's fantastic that you found your dream car, and we appreciate your recommendations. Enjoy your new ride! Regards, Harlan Seyton General Sales Manager Customercare@bmwriverside.com

June 06, 2025

Awesome service, Alejandro V. was very helpful and professional. I will definitely go back to BMW of Riverside. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Villanueva
Jun 09, 2025 -

BMW of Riverside responded

Thanks for your fantastic review, JT! We're thrilled to hear you had an awesome experience with Alejandro. Our team strives to provide the best service, and we can't wait to welcome you back to BMW of Riverside! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

June 05, 2025

Great Customer Service. , The place is always clean with good client advisors Break fluid flush was done in a timely manner More

by corwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel C
Jun 06, 2025 -

BMW of Riverside responded

Thank you, Corwil! We're thrilled to hear you had a great experience with our customer service and appreciate your kind words about our team and cleanliness. Timely service is a priority for us, and we're glad you noticed. We look forward to seeing you again soon! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

May 28, 2025

The reception and check in for my car was handled promptly and courteously by Sergio. The dealership is always clean and sparkling, and I appreciate the coffee machine as well. Sergio did an excell More

by John Oliver
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Winkler
May 29, 2025 -

BMW of Riverside responded

Thank you for your kind words, John! We're thrilled to hear about your positive experience with Sergio and our team. It's great to know you enjoyed the loaner car and appreciated our clean environment. We look forward to continuing to provide you with excellent service in the future! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

April 15, 2025

It was a pleasure dealing with May at BMW Riverside. She was responsive to my multitude of asks without question. Would recommend working with May, hands down. More

by Mike
Recommend Dealer
Yes
Employees Worked With
May , George Mattei
Apr 16, 2025 -

BMW of Riverside responded

Thanks for the fantastic review, Mike! We're thrilled to hear about your positive experience with May. Our team strives to provide excellent service, and it’s great to see that reflected in your feedback. We appreciate your recommendation! Regards, Kevin Ormes Service Director Customercare@bmwriverside.com

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