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BMW of Riverside

Riverside, CA

4.5
352 Reviews

3060 Adams St

Riverside, CA

92504

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Showing 352 reviews

March 28, 2023

Justin was my service advisor. I feel he went above and beyond for me . outstanding young man. He finished all work and met all demands. Excellent job. More

by dennissparrow49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service
Mar 28, 2023 -

BMW of Riverside responded

Thank you for taking the time to share your experience, Dennis. We're so happy to hear Justin ensured your vehicle was taken care of properly! Please don't hesitate to reach out if there's anything else we can help with! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 15, 2023

Great and quick at the service drive. Car was worked on in a timely manner. No issues. Would come again. More

by Miggsvaldez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Keene
Mar 16, 2023 -

BMW of Riverside responded

We're so glad to hear your vehicle was taken care of, Miggs! We look forward to delivering another 5-star visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 10, 2023

Dealership I only go to for all my BMW related business. Like the people I have been helped with More

by Liam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rocheleau
Mar 10, 2023 -

BMW of Riverside responded

Thank you for being a valued member of the family, Liam! We look forward to continuing to deliver excellent service for years to come. Take care. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

March 02, 2023

Awesome job! Process was simple. Dealership took care of everything. They guy who helped me was friendly and honest. Price reasonable. Car was inspected thoroughl More

by keplma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
entire service department.
Mar 02, 2023 -

BMW of Riverside responded

Thank you for trusting us with your vehicle! We're so proud of our team for delivering excellent service. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

Mar 02, 2023 -

keplma responded

Best dealership in town. My car is spoiled! They provide great service.

February 16, 2023

BMW of Riverside always provides exceptional service. The only place I’ll bring my vehicle for oil changes or any of my service needs! More

by Jaycontreras22@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy
Feb 17, 2023 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside, Jay! We're proud of our team for always delivering excellent service and we look forward to providing you with another excellent visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 27, 2023

Extremely satisfied courteous finished my service and tire replacement on the same day ! I am very happy for that thanks BMW . Ulisis and Daisy went beyond my expectations. More

by Efrainbmw5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulisis and Daisy
Jan 30, 2023 -

BMW of Riverside responded

We are so happy to hear you loved your experience with us! We can't wait to work with you again. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 15, 2023

Uli is a very nice and knowledgeable service advisor. He explained what my car exactly needed repairs, very patient , considering customer budget and save my time . Thanks Uli. More

by lyjctu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uli
Jan 16, 2023 -

BMW of Riverside responded

We're so proud of Ulisses for working hard and delivering excellent service. Visit us again soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 14, 2023

My service advisor was Ulisses, and he is very professional. This is the second time I dealt with him, and I was very happy with the customer service he provided. He went above and beyond. More

by Deyanira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulisses
Jan 16, 2023 -

BMW of Riverside responded

Welcome back, Deyanira! We're so glad Ulisses ensured another 5-star visit. Until next time! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

January 12, 2023

Great customer service. Justin did a phenomenal job. Smooth transaction will be back for sure. More

by Abugeorge007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Pete valentine
Jan 13, 2023 -

BMW of Riverside responded

Thank you for choosing BMW of Riverside! We look forward to providing you with another excellent visit soon! Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

December 13, 2022

This is my first BMW. I was told not to take my car to the dealership. It's too expensive! That's incorrect. I price BMW of Riverside against other dealerships and auto re More

by Big O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob T.
Dec 14, 2022 -

BMW of Riverside responded

Congratulations on your first BMW, Ottis, and thank you for letting us help you care for it! We're so proud of Rob for ensuring an excellent visit! We look forward to working with you again. Regards, Craig Hauenstein General Manager Customercare@bmwriverside.com

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