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BMW of Rochester Hills
Shelby Charter Twp, MI
1,370 Reviews
If you're in the market for a new or used car, you've come to the right place. The staff at BMW of Rochester Hills is committed to helping you find the right vehicle for your needs. What's more, they're also dedicated to helping you maintain it long after you drive it home for the first time.
So where do we begin? Most like to take a look at the latest BMW models to hit our showroom, including the 4-Series Coupe and Convertible, the all-new 5-Series, and of course a full line-up of SAV's from the X1 to the X6. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well.
Of course, whether you choose new or used, BMW of Rochester Hills staffs a team of expert auto finance specialists who can help you find the right loan or lease for your needs. From start to finish, we're by your side to make the buying process as easy as possible.
And after you've purchased your next vehicle, BMW of Rochester Hills doesn't go anywhere. Instead, we continue to support you with access to a BMW Genius, an onsite service department, which operates using only certified BMW parts - a combination that's sure to result in many worry-free miles in your vehicle's future. All you have to do is read about us. We don't hire some Reputation Management Company to create an illusion of exceptional service, our posts are real customers giving phrase to specific individuals on our team.
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,370 reviews
April 22, 2025
Looking to purchase two vehicles, a X6 and another used Audi I found on the lot. Spent 25 minutes inside the show room and wondering around the used lot, not a single employee acknowledged me or provided a Audi I found on the lot. Spent 25 minutes inside the show room and wondering around the used lot, not a single employee acknowledged me or provided any assistance. There were 4 salesmen just sitting at their desk doing nothing. Will take my business elsewhere. More
by joe
Employees Worked With
Eric Lang
February 09, 2025
Worse service center ever. Be careful of the techs work on your car and service advisor Ben who is part of the scam on customers. He will defend the tech work as if they are th Be careful of the techs work on your car and service advisor Ben who is part of the scam on customers. He will defend the tech work as if they are they are not the problem, but you caused all your problems to your car. Work was not performed as stated due to same issue arising. Car still has issues after two costly repairs that I paid out of pocket and through car warranty. Read the reviews and you will see this place is overcharging and looking for extra money at the cost of the customer. Don't patronize this business. Go elsewhere! More
by V for Victory
Employees Worked With
Benjamin
July 16, 2024
Huge shout out to Connor and everyone at BMW Rochester Hills. It was a very good buying experience overall. Connor is very low pressure and a pleasure to work with. I'd also like to add that everyone i Hills. It was a very good buying experience overall. Connor is very low pressure and a pleasure to work with. I'd also like to add that everyone in the building is very friendly and easy to talk to. People go above and beyond to get you what you need. Leaps and bounds better then other dealerships I've worked with in the past. More
by Ken
Employees Worked With
Connor Amesse
November 27, 2023
Took my 2023 W M340 Xdrive for the first service. My appointment was at 0730. I dropped off the car at 0723. Went to check on it at 1446 and the dar was not done. Over 7 hours to change the oil and d My appointment was at 0730. I dropped off the car at 0723. Went to check on it at 1446 and the dar was not done. Over 7 hours to change the oil and do an inspection, 7hrs, really???? The id.. at the counter asked me at 1515 if I could bring it on Friday, really? Why was I given an appointment for Wednesday 22 Nov? Unbelievable. Spoke with Bloomfield BMW and they couldn't believe that these id..s did not get those 2 minor procedures done in that amount of time... More
by luiscolon30
Employees Worked With
Benedikt Nikola
April 28, 2023
Purchased a Cadillac. CT5 from BMW of Rochester Hills. Brian Berg , my salesman. He was very knowledgeable and professional about presenting the car and processing the s CT5 from BMW of Rochester Hills. Brian Berg , my salesman. He was very knowledgeable and professional about presenting the car and processing the sale. He followed up with curiosity calls and provided after sale support . I would recommend Brian and his dealship. More
by Jcontoni45
Employees Worked With
Brian Berg
October 29, 2021
This is the 2nd time I have my worst service at this dealer and worst advisor Ben E. who charged me foe service was not performed, very disappointed and will never go to this dealer or recommend to any dealer and worst advisor Ben E. who charged me foe service was not performed, very disappointed and will never go to this dealer or recommend to any one. My car never looked at till 4th. day, for 1 week after I was calling for updates and leaving messages no, answer fro the service counter. More
by dcpkelly
Employees Worked With
Jeff Pegg
March 23, 2021
David Ugorowski was our salesperson. He always keep in touch and communicated frequently updating us on our purchase. The Dealership staff was always kind and friendly. Great experience and will be back i touch and communicated frequently updating us on our purchase. The Dealership staff was always kind and friendly. Great experience and will be back in the future. Thanks again David!! More
by Denise Pinconning MI
Employees Worked With
David Ugorowski
February 23, 2021
Great service, excellent dealership, Jhin Hur was very professional, highly recommended, picked up a new car last week very impressed with the excellent service and the whole experience. Great communicat professional, highly recommended, picked up a new car last week very impressed with the excellent service and the whole experience. Great communication and very honest people, always going above and beyond. Thank you Jhin! More
by Leon
Employees Worked With
Jhin Hur
January 29, 2021
I was impressed by the customer service and efficiency of this dealership. Richard Bell was not only very knowledgeable about my car- 330i- but did everything he could to make the experience wonderful, wit this dealership. Richard Bell was not only very knowledgeable about my car- 330i- but did everything he could to make the experience wonderful, with humor and patience! It was more than worth the drive from Northville. More
by Kpj179
Employees Worked With
David DeHaan, Richard Bell
