BMW of Rochester Hills

Great service Frank was very professional and did everything he said he would. Couldn't have asked for a better sales person. hands down the best sales profession Frank was very professional and did everything he said he would. Couldn't have asked for a better sales person. hands down the best sales professional I've dealt with in a very long time. More

Excellent Experience I was shopping for a used 650i x drive convertible and Dave Griffin remembered that I had called previously and he returned my call. He allowed me to I was shopping for a used 650i x drive convertible and Dave Griffin remembered that I had called previously and he returned my call. He allowed me to view the car right after it arrived at the dealership. I have bought that car. The entire team at BMW of Rochester Hills made the entire process an excellent experience. I have bought several BMWs in the past from other dealerships and this by far was the best experience. At the time of delivery of the car, Dave Griffin reviewed the options on the car with me and explained how to use them in detail. I never felt like I was being rushed. I had a minor problem with a tire right after delivery and they picked the car up from my home and delivered it back before I returned from work that same day. More

Made the purchase easy for me I'm very busy and the salesman brought the new vehicle to my house. Sammi Naoum showed me all the bells and whistles of the vehicle and spent lots of I'm very busy and the salesman brought the new vehicle to my house. Sammi Naoum showed me all the bells and whistles of the vehicle and spent lots of time with me. He wanted me to buy the right vehicle for me and was frank about what I needed. He was easy to talk with. More

excellent experience Sammi Naoum was great with service and knowledge for BMW. I love my new 535xi it's a blast too drive. I recommend anybody to see Sammi for a BMW & the Sammi Naoum was great with service and knowledge for BMW. I love my new 535xi it's a blast too drive. I recommend anybody to see Sammi for a BMW & the dealer. More

Good Job. Great Experience! We made an Internet inquiry about a listing we found on line and had a response the following morning. We followed up with a phone call. After discu We made an Internet inquiry about a listing we found on line and had a response the following morning. We followed up with a phone call. After discussing the car we realized there was a very good chance we could make a deal and arranged to make the 70 mile drive the next day. We bought the car, left our trade in and drove the new car home the same day. Everyone at the dealership was friendly and treated us well. David did what he said he would do when he said he would do it. That is some of the highest praise I can give when it seems that so many people you deal with have trouble following through with anything in a timely manner. We would buy another car from David Griffin with no hesitation. More

Professionalism ONCE AGAIN Yesterday pick up my 335GT very happy with the revised model, difficult to let my X5 go, however as with my (4) other selections the adviser Frank S n Yesterday pick up my 335GT very happy with the revised model, difficult to let my X5 go, however as with my (4) other selections the adviser Frank S not only put the work in but continues to make the process for me easy and great The same as my experiences has been for the past (12) years with the dealership, BMW the ultimate driving machine BMW Rochester Hills the ultimate service! More

2015 X5 I picked up my new X5 today and could not be happier with my experience. Within 15 minutes of submitting an inquiry to BMW of Rochester Hills' websit I picked up my new X5 today and could not be happier with my experience. Within 15 minutes of submitting an inquiry to BMW of Rochester Hills' website, David Griffin called me and got the process started. He was honest, knowledgeable, and helpful every step of the way. It was the easiest car buying experience of my life. I emailed them Monday asking about the car and drove it off the lot Wednesday! Thanks again! More

Best sales experience ever! Erick Grabruck was welcoming, professional, knowledgeable, accommodating, patient (we really took a lot of his time), respectful, personable, attentiv Erick Grabruck was welcoming, professional, knowledgeable, accommodating, patient (we really took a lot of his time), respectful, personable, attentive, enjoyable to work with, etc, etc, etc! We had the best experience we've ever had at a dealership. Erick went above and beyond and was extremely helpful. It was always a pleasure to see him and he made us feel the same way. We love our new used car and love that we were able to work with Erick and purchase from this particular dealership. Looking forward to a long relationship with BMW of Rochester Hills. More

Excellent experience I have been leasing & buying cars from Sammi Naoum for 8 years. He always gives a very good deal & respects my time & needs for BMW. I HIGHLY recommen I have been leasing & buying cars from Sammi Naoum for 8 years. He always gives a very good deal & respects my time & needs for BMW. I HIGHLY recommend him to anyone. I currently have an M5 & X5M thru him. Thank Bmw of Rochester Hills. More

Love my i3 and Tonya Fantastic experience getting my first BMW with Tonya Murray at BMW of Rochester Hills. She was very knowledgeable and helpful throughout the entire p Fantastic experience getting my first BMW with Tonya Murray at BMW of Rochester Hills. She was very knowledgeable and helpful throughout the entire process. From the first time I walked into the dealership with my two large dogs, everyone I encountered was friendly and welcoming. I look forward to a long relationship with Tonya and this dealer. More