BMW of Rochester Hills

Excellent experience with new hybrid vehicle Dave helped me with my second BMW vehicle. I ended up with a hybrid X5 e drive Msports vehicle. Excellent choice and he made the vehicle transition Dave helped me with my second BMW vehicle. I ended up with a hybrid X5 e drive Msports vehicle. Excellent choice and he made the vehicle transition so easy. His car instruction was,amazing and thorough. I am very happy with my service and assistance I received with setting me up with my new very cool ride! More

Grip it and rip it!! I just purchased what is now my fourth BMW from RH and my third from Richard Bell. This guy knows his products!! My first experience (x5) was a pleas I just purchased what is now my fourth BMW from RH and my third from Richard Bell. This guy knows his products!! My first experience (x5) was a pleasure both at the sales and service level, Richard wisely understood that I wanted power and tact with my next purchase (x6m) and I gratefully enjoy every minute I'm in it! After a similar purchase experience with the (328i) it was an easy choice to have Richard help me into the new M4! Thanks to Rich and the other professionals at BMW of Rochester Hills! You know I'll be back! B.Gantner More

Excellent customer interaction! Working with Jason and BMW of Rochester Hills has been excellent and customer satisfaction is their #1 priority. Jason has been a knowledge-base of in Working with Jason and BMW of Rochester Hills has been excellent and customer satisfaction is their #1 priority. Jason has been a knowledge-base of information and made the purchase of a 328D xDrive seamless and painless - I was in and out driving the car. The only critique I have was that it would have been nice to have the car washed prior to getting it but this is by no means a deal breaker since I wanted to pick up the car much earlier than scheduled (11AM vs 6PM scheduled time). The fact that Jason was willing to accommodate for the early and rushed pickup is truly remarkable and highly appreciated. With all things said, I highly recommend Jason and BMW of Rochester Hills for your next BMW. Easily a 10/10 and a 5-Star dealership! More

Excellent Service and Experience Everyone at the dealership was excellent to work with and made me feel very welcomed and comfortable. I had a great experience and would highly recomm Everyone at the dealership was excellent to work with and made me feel very welcomed and comfortable. I had a great experience and would highly recommend them to anyone. More

Purchase of a New BMW X3 Excellent customer service from our client advisor and the sales manager. Excellent follow up on all issues, vehicle delivery was timely and vehicle p Excellent customer service from our client advisor and the sales manager. Excellent follow up on all issues, vehicle delivery was timely and vehicle preparation was outstanding. Client advisor was very adept at identifying our needs, came up with a package that we are happy with and we feel is economically very competitive. Both the the client advisor and sales manager exceeded our expectations regarding their service and assistance. More

Exceptional customer attitudes Everyone at this dealership was an absolute pleasure to deal with. Concerned, dedicated and knowledgeable and all had a very pleasant attitude. They t Everyone at this dealership was an absolute pleasure to deal with. Concerned, dedicated and knowledgeable and all had a very pleasant attitude. They take customer service to the next level. They make you feel a part of their "family". More

Phenomenal experience I purchased my BMW from Dave and Matthew at BMW of Rochester Hills after getting my previous three from sighed local dealership and it was by far the I purchased my BMW from Dave and Matthew at BMW of Rochester Hills after getting my previous three from sighed local dealership and it was by far the most amazing experience. Their knowledge, personal attention, and professionalism is unrivaled. I have sent six friends to them who have all had the same opinion. I cannot imagine a sales team performing better. They have set a new standard for me and will always work with them in the future. More

Great personal service Very enjoyable easy going atmosphere. Honest and up front. Excellent follow up. Would love to do it all over again. Kept me informed about the stat Very enjoyable easy going atmosphere. Honest and up front. Excellent follow up. Would love to do it all over again. Kept me informed about the status of the order. More

Another excellent experience Once again the service I received at BMW of Rochester Hills was exceptional. Erick Grabruck once again provided excellent customer service and experti Once again the service I received at BMW of Rochester Hills was exceptional. Erick Grabruck once again provided excellent customer service and expertise , making the experience easy and stress free. More

Commitment to excellence Purchased a used (2008)bmw in 2014. Had such a great experience with maintenance and with David that I just picked up my 2016!! Seamless transaction, Purchased a used (2008)bmw in 2014. Had such a great experience with maintenance and with David that I just picked up my 2016!! Seamless transaction, commitment to their customer and solid brand. They have a customer for life. More