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BMW of Rockville
Rockville, MD
1,938 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,938 reviews
March 23, 2026
Chuck found a vehicle with all the features I wanted and priced the vehicle fairly so that I wasn't charged for things I didn't want, which was greatly appreciated. I would have liked more updates during t priced the vehicle fairly so that I wasn't charged for things I didn't want, which was greatly appreciated. I would have liked more updates during the exchange/transport process, which took about 10 days. Day of purchase service was excellent from Chris, Hwe Vin, and John, and I left a happy customer with a great car. More
by wdcordes
Employees Worked With
Chuck, Sam, Chris, Steven, Hwe Vin
March 16, 2026
The Rockville BMW service team is excellent. From the point of scheduling with Jonathan B and dropping the car off to picking the serviced car, everything is well coordinated. The initial overv From the point of scheduling with Jonathan B and dropping the car off to picking the serviced car, everything is well coordinated. The initial overview and repair man’s record are also excellent and detailed. The repair and related charges are transparent and well communicated in advance, and the service reliable. The whole process speaks to me of high quality, from the management level, (Scott) to the mechanics. Thank you! Martin K More
by Mkjapan0607
Employees Worked With
Manager Scott and Service agent Jonathan
March 06, 2026
Very frustrating and unprofessional experience with the service department. Yesterday I called asking if I could drop my car off early for my scheduled 5:30 PM appointment. I was told that was NOT possibl service department. Yesterday I called asking if I could drop my car off early for my scheduled 5:30 PM appointment. I was told that was NOT possible and that I had to keep the 5:30 time because no earlier slots were available. Then on the day of the appointment, my service advisor Will called with a “courtesy” message saying if I didn’t bring the car in by 1–2 PM, I wouldn’t get it back until Monday. If that was the case, why was I told the day before that early drop-off wasn’t allowed? I also asked for a loaner since I need a car Tuesday, and that was denied. This feels like a broken scheduling system and very poor communication. If the 5:30 service slot isn’t actually workable, don’t offer it. After this experience, I’d rather drive farther to another dealership than deal with this again. More
by madcustomer
Employees Worked With
Will
March 06, 2026
The service representative, Nelson, communicated throughout the repair process. He explained clearly what was and wasn’t covered by our extended service coverage. The whole process was re-assuring. throughout the repair process. He explained clearly what was and wasn’t covered by our extended service coverage. The whole process was re-assuring. More
by DianaJ
Employees Worked With
Nelson
March 03, 2026
The service was attentive and the facilities very comfortable. Normally, after a service, they always return the car washed, but this time they returned the car dirty. comfortable. Normally, after a service, they always return the car washed, but this time they returned the car dirty. More
by Jdos106
Employees Worked With
BMW
February 24, 2026
Great experience, start to finish. Brian was helpful and professional throughout the process and responsive to our needs. The whole purchase process was less than two hours, exactly wh Brian was helpful and professional throughout the process and responsive to our needs. The whole purchase process was less than two hours, exactly what we asked for! More
by swaddingtonmd
Employees Worked With
Brian Yuen.
