BMW of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Working with Suvin was an exceptional experience from start to finish. Professional, knowledgeable, and incredibly attentive, he made the entire process feel seamless and pressure-free. His communication start to finish. Professional, knowledgeable, and incredibly attentive, he made the entire process feel seamless and pressure-free. His communication, integrity, and follow-through stood out immediately. I would confidently recommend Suvin to anyone looking for a first-class car buying experience. More
I am sharing this factual account of my experience with BMW of Rockville regarding a serious warranty issue with my 2023 BMW iX xDrive50. The DC fast charging system failed during a family road trip in De BMW of Rockville regarding a serious warranty issue with my 2023 BMW iX xDrive50. The DC fast charging system failed during a family road trip in December 2025. The dealership repeatedly attributed the problem to the charging station rather than the vehicle — a claim ultimately disproven by their own repair order, which documented that technicians tested multiple public stations and confirmed the fault was with the vehicle. The vehicle was at BMW of Rockville for 62 consecutive days. The dealership attempted to return the vehicle unrepaired, failed to record a loaner vehicle request causing a two-month delay, missed multiple repair deadlines without proactive communication, and provided a gasoline-powered loaner to a battery electric vehicle owner. The repair required replacement of the Combined Charging Unit and Battery Management Electronics — over $8,200 in parts. BMW of North America has failed to respond to a formal compensation demand letter despite a 14-day deadline. Complaints have been filed with NHTSA, the Better Business Bureau, and the Maryland Attorney General’s Consumer Protection Division. I share this to inform other EV owners and encourage anyone facing a similar situation to document everything thoroughly from day one. More
BMW Rockville is the best. Christian in sales always finds the perfect car, communicates early and often and has the best demeanor. Head Tech Jule has kept our BMWs running per Christian in sales always finds the perfect car, communicates early and often and has the best demeanor. Head Tech Jule has kept our BMWs running perfect for decades. More
Despite this being a huge service department, staff received me promptly, were friendly and efficient, and kept me informed about my service being done. received me promptly, were friendly and efficient, and kept me informed about my service being done. More







