BMW of Rockville

Great Dealership Replaced a car there recently. Danny Goldin was great. He is an expert and knows what he is talking about. Helped find car I wanted. Great after-sal Replaced a car there recently. Danny Goldin was great. He is an expert and knows what he is talking about. Helped find car I wanted. Great after-sale follow-up too More

Bought a 5 series Came across bmw of rockville to purchase a 5 series that I saw online, Danny was awsome and respectful and knowledgeable about his products. I give hi Came across bmw of rockville to purchase a 5 series that I saw online, Danny was awsome and respectful and knowledgeable about his products. I give him 10 stars not just 5. And I recommend this dealership to anyone and Danny. More

Thanks to BMW of Rockville Just purchased a BMW from BMW of Rockville, terrific. Suvin Viswanathan was patient, expert, and incredibly helpful. We got exactly the vehicle we wan Just purchased a BMW from BMW of Rockville, terrific. Suvin Viswanathan was patient, expert, and incredibly helpful. We got exactly the vehicle we wanted, at a very fair price. Everybody at the dealership has been focused on service, and they've made it a pleasurable and productive experience. Thanks to BMW of Rockville! More

GLADLY BOUGHT MY X5 THRU BMW ROCKVILLE FIRST I CAME TO THIS DEALERSHIP IN 2013 AND BOUGHT MY 525i THAT WAS MY FIRST BMW CAR IN MY LIFETIME. I WAS GIVEN VERY EXCELLENT SERVICE BY THE SALES A FIRST I CAME TO THIS DEALERSHIP IN 2013 AND BOUGHT MY 525i THAT WAS MY FIRST BMW CAR IN MY LIFETIME. I WAS GIVEN VERY EXCELLENT SERVICE BY THE SALES ASSOCIATE AT THE TIME. AND NOW I CAME BACK AGAIN TO THIS PLACE, TRADED IN MY OLD CAR AND BOUGHT X5 XDRIVE35i FROM MR. SUVIN WHO GAVE ME SUPER EXCELLENT SERVICE. TO ALL BMW LOVERS OUT THERE, PLEASE COME BACK AND REFER TO MR. SUVIN BECAUSE HE GAVE ME THE BEST DEAL AND HELPED ME ALOT WITH PURCHASING/FINANCING. More

Bought a New X5 at BMW Rockville! I had researched this dealership in advance and found the 2016 X5 I specifically wanted. I walked in and asked for Karen Cruz (based on the number of I had researched this dealership in advance and found the 2016 X5 I specifically wanted. I walked in and asked for Karen Cruz (based on the number of positive reviews she has garnered). I felt like I've known Karen for years, super friendly and not your typical pushy sales person. She gave honest answers to my questions, wasn't pushing an agenda. I am very satisfied with my purchase and the overall process working with the staff at the dealership. More

Great car buying experience, awesome sales person After having visited a few dealership, you can quickly tell whether the person you are dealing with is genuine. Alwyn Alli was a pleasure to work with After having visited a few dealership, you can quickly tell whether the person you are dealing with is genuine. Alwyn Alli was a pleasure to work with. He was attentive without being pushy, giving us the space we needed to make our decision to buy. When we test drove the car, he showed us all the features that are important to a prospective buyer but that you don't necessarily read about in car reviews. Best of all, we felt he was our advocate, helping us get the car that's best for us. When we buy another car, we'll be sure to call Alwyn. More

Bad customer service This dealership I would avoid. I wanted to do most of the up front business online to save time. I wanted to trade in my 2014 bmw on a new x6. I fille This dealership I would avoid. I wanted to do most of the up front business online to save time. I wanted to trade in my 2014 bmw on a new x6. I filled out the online appraisal form and inquired about the new vehicle several times. I got an auto response once saying I would heard from the Sales Manager on the trade in value. I never heard back from the sales manager. 5 days have gone by and have not heard from anyone. Now the car I wanted is sold. Follow up/Customer Service and response time is very important and this dealership obviously does not want your business. Go to another BMW dealership where you are appreciated and treated right. More

New car lease Great experience. I would recommend purchasing a car here. Marshall was a pleasure to work with - knowledgeable, personable, and efficient. He took Great experience. I would recommend purchasing a car here. Marshall was a pleasure to work with - knowledgeable, personable, and efficient. He took the time to answer my questions and explain the car's functions. More

Top Notch! I really purchased my fifth BMW from Rockville BMW. The sales and business service was top notch. Especially Client Advisor Marshall Douglas. He was s I really purchased my fifth BMW from Rockville BMW. The sales and business service was top notch. Especially Client Advisor Marshall Douglas. He was so though, knowledgeable, and professional in completing my purchase. Marshall is " Top Notch". Please go see him for your next BMW purchase. More

Great Dealership and Excellent Service Advisor! I have purchased my last 2 BMWs from BMW of Rockville mainly in part to the excellent Customer Service of my client advisor, Roxanne Roch. I have wor I have purchased my last 2 BMWs from BMW of Rockville mainly in part to the excellent Customer Service of my client advisor, Roxanne Roch. I have worked with Roxanne since 2013 and she never fails to produce an outstanding experience. She is very knowledgeable, has excellent follow through and always make the car buying experience pleasurable. I will continue to be a loyal customer of Roxanne's! More