BMW of Rockville

Very positive experience I had a very positive experience purchasing my BMW X1 at BMW Rockville. The dealership was beautiful, and I had the ability to see many BMWs and test I had a very positive experience purchasing my BMW X1 at BMW Rockville. The dealership was beautiful, and I had the ability to see many BMWs and test drive two cars. My sales advisor, Marshall Douglas, was extremely knowledgable about the vehicles. Equally important, he was not a high-pressure salesman, but low-key and helpful, answering all my questions and allowing me to proceed at my pace. More

Extremly wonnderful trade-in experience (C Coates) My patient CA & I explored cars in my price rang & found the perfect car for me. No pressure. Love my new car & love this dealership. My patient CA & I explored cars in my price rang & found the perfect car for me. No pressure. Love my new car & love this dealership. More

Great experience Got a great used car from their extensive inventory. Our sales associate was very helpful and spent a lot of time explaining the numerous options on Got a great used car from their extensive inventory. Our sales associate was very helpful and spent a lot of time explaining the numerous options on our vehicle. Negotiations went smoothly, and we are very happy with our purchase. More

Friendly, personal and helpful The team at Rockville BMW was awesome! From Suvin, who sold me my X1 and worked to get me the price I wanted, to the finance manager Aeli, and trainer The team at Rockville BMW was awesome! From Suvin, who sold me my X1 and worked to get me the price I wanted, to the finance manager Aeli, and trainer Merlin who trained me on my new car just before I had to take it on a 300 mile drive to my home. Merlin even called me while I was on the road to see how I was doing; Suvin continues to follow up. Love my new car and the team at Rockville! More

Great customer service! After visiting many area dealerships, my husband and I just leased our first car at BMW of Rockville. We couldn't be happier with our experience. Our After visiting many area dealerships, my husband and I just leased our first car at BMW of Rockville. We couldn't be happier with our experience. Our sales associate, Wali Alimi, was friendly, knowledgeable, and very professional. He worked with us to find the car we were looking for, at our target price. Being first time car buyers, the business manager was also very helpful in answering any questions that we had. We would definitely recommend BMW of Rockville to friends and family. More

Nothing is good about this dealership My new BMW Z4 came in. I was called and told to pick it up. I left Ocean City, MD. and when I got about 15 minutes from BMW of Rockville, I was called My new BMW Z4 came in. I was called and told to pick it up. I left Ocean City, MD. and when I got about 15 minutes from BMW of Rockville, I was called and told the key needed to be reprogrammed. I told them to keep it until everything was working right. I was called the next day and told the problem was fixed. I went to pick it up and the car was dirty on the inside. It had what looked like grease on the red leather seats. The salesman Brandon Kim said no problem and wiped the seats down with spray on a cloth. One spot never came out.Their detail man looked at the spot and said the red dye never adhered to the seat. The manager told me he would order new seats. I told him I expected the 72000.00 car to be in perfect condition and not needing repairs. I refused the delivery and he refused to give me my 1000.00 deposit back! Since then, I've purchased a new Porsche from a local Porsche dealer and will never use BMW Rockville again for anything. More

Friendly and Professional We were greeted and welcomed by all BMW Rockville associates that we came in contact with before meeting Wali Alimi who assisted me in purchasing my v We were greeted and welcomed by all BMW Rockville associates that we came in contact with before meeting Wali Alimi who assisted me in purchasing my vehicle. Wali is very knowledgeable and hospitable throughout the process. More

Fantastic Service! I had a great experience working with BMW of Rockville. My client advisor Elliot Kwon was very professional to assist me. I definitely would like to r I had a great experience working with BMW of Rockville. My client advisor Elliot Kwon was very professional to assist me. I definitely would like to recommend my friends to purchase BMW here. They made the purchase quick and offer reasonable price and were able to answer all of my questions. More

Great and Easy Car Buying Experience Had a great experience working with BMW of Rockville. They made the purchase quick and easy and were able to answer all of my questions about the car Had a great experience working with BMW of Rockville. They made the purchase quick and easy and were able to answer all of my questions about the car buying process. They were able to locate and deliver the exact vehicle I wanted in just a few days. Will definitely work with them again in the future. More

Great Experience This was my first time leasing a car. My client advisor Suvin was no nonsense while telling me all pertinent info. Shopped some other dealerships bu This was my first time leasing a car. My client advisor Suvin was no nonsense while telling me all pertinent info. Shopped some other dealerships but Rockville wanted my business and were willing to make the most attractive offer. Everyone that helped me was great! It was all quick, painless, and most importantly they laid everything out clearly. I will definitely be going back for all my BMW needs. More