BMW of Rockville

Going beyond the extra mile I recently bought my car at the BMW of Rockville. James Tan is the bomb. He took excellent care of me going beyond the extra mile. Look for him if I recently bought my car at the BMW of Rockville. James Tan is the bomb. He took excellent care of me going beyond the extra mile. Look for him if you ever are getting a BMW in Maryland. You won't be disappointed with James getting the deal you won't forget anytime soon and his service first mentality is wonderful. Keep up the great work, James. More

Outstanding Service Experience I had a flat tire on my BMW. My experience from the car being dropped off by Roadside asst to picking up my car at BMW of Rockville, Scott Cascone an I had a flat tire on my BMW. My experience from the car being dropped off by Roadside asst to picking up my car at BMW of Rockville, Scott Cascone and Jeff Doss were amazing. More

Outstanding! Recently relocated to area. Purchased a new BMW. Elliot our sales person was very easy and pleasant to deal with (much better than other sales peopl Recently relocated to area. Purchased a new BMW. Elliot our sales person was very easy and pleasant to deal with (much better than other sales people in our multiple past and prior experiences at other dealers). He was knowledgeable, honest, and courteous. More

New Vehicle Purchase/Lease Roxanne was amazing to work with. This is the 5th BMW I have purchased but my first time dealing with her. She explained everything in detail, was g Roxanne was amazing to work with. This is the 5th BMW I have purchased but my first time dealing with her. She explained everything in detail, was genuinely friendly and made my experience a wonderful experience. My 6th BMW will definitely come from her. THANK YOU Roxanne for a fun afternoon. More

Professional and efficient service! The experience with the staff at BMW Rockville was probably the best car shopping experience that I have ever had. Not only did my salesman, Ivan Joh The experience with the staff at BMW Rockville was probably the best car shopping experience that I have ever had. Not only did my salesman, Ivan Johnson, Jr. find the perfect SUV for me, he had all the necessary paperwork ready when I came in to the dealership. I stressed timeliness and he made sure that no time was wasted! It was a joy to work with him! The staff including Aeli Lara, in finance and Elias Costianes, manager were courteous, knowledgeable and efficient. I certainly recommend BMW of Rockville if you want a great car buying experience. More

best service ever if you ever get the privilege to buy a car from this dealership, ask for Elliot Kwon. He's incredible and knows his stuff!!!! I also recommend BMW a t if you ever get the privilege to buy a car from this dealership, ask for Elliot Kwon. He's incredible and knows his stuff!!!! I also recommend BMW a to anyone. It's truly the ultimate driving experience!!! More

Experience with a BMW Genius Danny provided a lot of useful information and answered all of my questions. It was time well spent. He followed up with some additional information Danny provided a lot of useful information and answered all of my questions. It was time well spent. He followed up with some additional information vial e-mail. More

Great People - Great Service I just purchased by first BMW - well, I leased it actually, It was a quick and easy process and my sales person, Roxanne was very helpful keeping me u I just purchased by first BMW - well, I leased it actually, It was a quick and easy process and my sales person, Roxanne was very helpful keeping me updated with calls and emails. I hope to be a long time customer of the dealership! More

Excellent Customer Service , Professional and Effecient I was referred to Elliot Kwon by another sales person that was going to be out the ofice while I was looking to upgrade my BMW X5. I was told "I woul I was referred to Elliot Kwon by another sales person that was going to be out the ofice while I was looking to upgrade my BMW X5. I was told "I would be in good hands" and that is exactly how I felt. Elliot walked me through my deal ever step of the way and even stayed past closing hours to help me close my deal. He also made sure that all the items that should come with my new purchase where present, even down to the new floor mats. Elliot made my new purchase painless, quick and smooth. If you are a person like me that doesn't want to waste time but have every detail covered from top to bottom........then Elliot Kwon is your man !!!! I will definitely use BMW of Rockville again when it is time to upgrade, as long as they keep great staff like Elliot. More

Roxann Roch Roxi was very efficient accommodating and pleasant. There was no pressure and the experience was very smooth. We were offered drinks and everyone wa Roxi was very efficient accommodating and pleasant. There was no pressure and the experience was very smooth. We were offered drinks and everyone was friendly. More