BMW of Rockville

This is my very first experience with bmw and i asked for a deal with weather proof mats then the other day I realized i didn’t get mat for my trunk and trunk luggage cover was missing next day I text to the a deal with weather proof mats then the other day I realized i didn’t get mat for my trunk and trunk luggage cover was missing next day I text to the sales guy and told him im missing this two parts so he gave me unreal excuses that trunk mat won’t come with it since i asked for all set and I asked what about missing trunk cover then he said it’s used car so it won’t come with it, why he didn’t inform me when it has any missing parts? This experience is not so good for me because I thought if I get a deal straight with dealer then I don’t have to check with every small detail because dealers don’t compromise with this as compare to local person who sells a car where I have to look for every small detail but I was wrong. More

Our sales person and his manager were very helpful and professional. I’d say it was one of best car buying experiences I’ve had. professional. I’d say it was one of best car buying experiences I’ve had. More

My service experience at BMW of Rockville was top notch from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lou from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lounge for refreshment, met with my service advisor, Ali, who explained the recommended maintenance, and an Uber was then called for me. My car was returned to me quickly and washed with a video of the status of my car’s condition. Quality speaks for itself and that is the service department at BMW of Rockville and Ali. Thank you! More

First of all great environment. Pricing was fair. I left with great deal. Everyone inside the dealer is helpful. Pricing was fair. I left with great deal. Everyone inside the dealer is helpful. More

Excellent service across the board. My salesperson Carlos continues to amaze me with his professionalism and deep knowledge of BMW making me feel confident in my purchase. I wouldn't go My salesperson Carlos continues to amaze me with his professionalism and deep knowledge of BMW making me feel confident in my purchase. I wouldn't go anywhere else. More

I purchased my vehicle off of a lease, and it could not have been a smoother process have been a smoother process More

We just bought an X5 from BMW of Rockville. It was probably the easiest car purchase I've ever made. Our sales rep, Stephen, was knowledgable and helpful. I had done a lot of research before It was probably the easiest car purchase I've ever made. Our sales rep, Stephen, was knowledgable and helpful. I had done a lot of research before going in, and they beat the price I had expected, and provided a kind of finanacing I didn't even know existed. I was in and out in record time, and well trained in operating all the gadgets, no small matter these days. I expect I'll buy again from BMW of Rockville! More

I received outstanding service from a highly professional and courteous sales team, particularly Mr. Alwyn Alli. Upon entering the dealership with uncertainty about the type of vehicle I desired, Mr. Alli pa and courteous sales team, particularly Mr. Alwyn Alli. Upon entering the dealership with uncertainty about the type of vehicle I desired, Mr. Alli patiently guided me through test drives of various models, providing comprehensive insights into their respective pros and cons. Once I made a decision, the subsequent process was remarkably smooth. Mr. Alli took proactive measures to initiate the loan process, minimizing the time spent at the dealership. I extend my sincere gratitude to Mr. Alwyn Alli for ensuring a pleasant and effortless purchasing experience. More

Great customer service. Eric and Steve were very helpful in the process. I would highly recommend the dealership. Eric and Steve were very helpful in the process. I would highly recommend the dealership. More

Top not customer service. This is the 3rd vehicle I have purchased from this dealership. Khalil is the best sales consultant in the business. Extremely attentive to detail, go This is the 3rd vehicle I have purchased from this dealership. Khalil is the best sales consultant in the business. Extremely attentive to detail, goes above and beyond the call of duty, top notch service, and helps you get the best possible price. Definitely the best dealership in the area. More