BMW of Rockville

Outstanding Sales & Support Services Carlos Corredor (Car Sales) and Danny Goldin (Product Genius) were both outstanding in the services they provided. A+ Rating to both and the overall d Carlos Corredor (Car Sales) and Danny Goldin (Product Genius) were both outstanding in the services they provided. A+ Rating to both and the overall dealership. More

Suvin was instrumental in getting the right financing for me I was very happy with the pricing, trade in value offered, and financing terms. Suvin was dedicated to getting a deal that met my terms. I am very hap I was very happy with the pricing, trade in value offered, and financing terms. Suvin was dedicated to getting a deal that met my terms. I am very happy with the car that I bought, the finance team, and the dealership as a whole, I would recommend this dealership to my friends and family. More

Would buy from Rockville BMW again. I think one's experience at a dealership is very dependent on your Client Advisor. Have a friendly, fair, organized, and knowledgeable person and you I think one's experience at a dealership is very dependent on your Client Advisor. Have a friendly, fair, organized, and knowledgeable person and your experience would be excellent. This is what happened to me at Rockville. I have to say that delivery day was pretty easy. Paperwork was ready and the financial aspects of the lease were answered honestly. I couldn't come until the last appointment of the day, and finished checking out nearly at closing time, but I didn't feel rushed or hurried. More

Conversion to new lease Roxanne honestly explained the benefit to the dealership of conversion to a new lease vs. my purchasing my current leased car at the end of the lease. Roxanne honestly explained the benefit to the dealership of conversion to a new lease vs. my purchasing my current leased car at the end of the lease. That made me more open to listening to the benefits to me of converting to a new lease -- which were quite a few. Her responsiveness and all round great customer service made the experience enjoyable. More

I now understand my new I3 Danny Goldin at Rockville BMW gave me a great overview of the features of my new I3. He was knowledgeable and courteous AND he answered every questio Danny Goldin at Rockville BMW gave me a great overview of the features of my new I3. He was knowledgeable and courteous AND he answered every question I had regarding my new car. More

Excellent vehicle selection and Technical vehicle support Purchased a late model CPO BMW 5 series from BMW of Rockville Mid May 2015. 1st time BMW of Rockville, 6th BMW purchase overall. BMW of Rockville Purchased a late model CPO BMW 5 series from BMW of Rockville Mid May 2015. 1st time BMW of Rockville, 6th BMW purchase overall. BMW of Rockville personnel Nick (Finance Manager) Elias (CPO Manager) , William (CPO Client Service Advisor) and Danny (Tech Products Guru) were instrumental in ensuring a transparent vehicle purchase and delivery experience unmatched by previous dealerships. That said, Nick ensured I was aware of and received a miriad of financing options optimal to my budget. Elias performed extensive due diligence to ensure the vehicle selected fulfilled my requirements. William took time to actually ask questions relivent to the vehicle I wanted to purchase and not one he wanted to sell me. The aforementioned was a frequent occurrence with previous dealerships. Danny BMW of Rockville's Tech Guru ensured my IPhone 6 was fully integrated with my vehicle. He explained and customized my vehicle IDrive settings at delivery. BMW of Rockville offers their Tech Guru service post delivery as well, I've utilized Danny's tech services a few time since taking delivery,he's consistently professional and extremely articulate re BMW products and equipment functionality. More

Unmatched customer experience. I have purchased cars from other local dealerships over the years, including Lexus, Acura, Volvo and Saab and none of these dealerships came anywhere I have purchased cars from other local dealerships over the years, including Lexus, Acura, Volvo and Saab and none of these dealerships came anywhere close to the quality of customer service experience I had at BMW of Rockville. We all dread going into an dealership and getting the hard sell and then losing a day of our lives if we decide to pull the trigger on a purchase. That was not the case at BMW of Rockville with my recent purchase of an i3. I initially made contact with my salesperson Elliot online after looking at the dealership's inventory on their website. Elliot was responsive via phone, text - whichever means of communication I wished to use. He was extremely informative and managed to strike that rare balance between wanted to get a deal done but not being too pushy. The finance person James Wang was equally helpful and, most importantly, we got through the transaction way faster than I ever have at other dealers. The post-purchase follow-up has been terrific. I was contacted by a Product Genius and last weekend had a follow-up appointment with Danny Goldin who was knowledgeable and enthusiastic about the i3 in his review of all the technology in the car. Overall, BMW of Rockville offers a sales experience on a level of quality that surpasses any other experience I have had in 25+ years of buying cars. More

Awesome I just recently purchased an X3 and love it. I would recommend Herbert Ortiz to my friends an family. I loved how friendly BMW OF ROCKVILLE treats the I just recently purchased an X3 and love it. I would recommend Herbert Ortiz to my friends an family. I loved how friendly BMW OF ROCKVILLE treats there customers. More

Excellent experience is both sales and service I have bought two cars from Brandon Kim and my brother purchased a car from him as well. He listens to what you want, is not pushy and is responsive I have bought two cars from Brandon Kim and my brother purchased a car from him as well. He listens to what you want, is not pushy and is responsive to your requests and inquiries. Always polite and offers helpful insights. The prices are competitive and the dealership is willing to bargain if you have competing prices. Excellent overall. My brother also dealt with another dealership in the area and they jerked him around when it came to pricing - salesman called back and said the agreement they had reached was "a mistake" and that the price would be higher. Rockville ultimately agreed to an even lower price. Also noteworthy is Danny Goldin, who is a "product genius." He was patient and friendly in reviewing how to operate the car's features. Very helpful, knowledgeable and a pleasure to deal with. I also had a good experience with the financing department. I said in advance that I did not want any of the special packages (such as extended warranty) and there was no pressure or delay in the transaction. Finally, I have used the service center for warranty work and have had good experiences there. My "go to" service advisor is Joy, who is friendly and knowledgeable. More

Quality experience I identified a pre-owned Audi S4 online that had been a trade at BMW of Rockville. Went to test drive the car, with two kids in tow, and was treated I identified a pre-owned Audi S4 online that had been a trade at BMW of Rockville. Went to test drive the car, with two kids in tow, and was treated very professionally and fairly by Marshall Douglas. Negotiated a fair price, they had no problem letting me take the car to a local mechanic for a pre-purchase inspection, and they knocked a bit off the price when the inspection found a few minor issues. No problems at all, even buying a competing Audi product from a BMW dealer. I would recommend this dealer to others. More