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BMW of Rockville
Rockville, MD
1,819 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,819 reviews
December 13, 2023
Very confusing with scheduling recall appointment with remote site scheduling different time from dealership. Also, with appointment, it took over 3 hours for software update. That’s a symptom of oversche remote site scheduling different time from dealership. Also, with appointment, it took over 3 hours for software update. That’s a symptom of overscheduling. Software could not take more than an hour. The “update” erased all of my data and my phone link More
by Tedwards12355
Employees Worked With
Carlos
December 12, 2023
Jaime was awesome to deal with and handled everything professionally and was extremely responsive to my needs. She helped me with everything from intake to getting the loaner car figured out. She was a professionally and was extremely responsive to my needs. She helped me with everything from intake to getting the loaner car figured out. She was a pleasure to work with! More
by chriscomstock01
Employees Worked With
Jaime
December 12, 2023
Good Service very helpful and curteous. Will recommend to friends. God establishment.Knowledgeable staff. Left my BMW hat by mistake and has been lost or stolen. Will recommend to friends. God establishment.Knowledgeable staff. Left my BMW hat by mistake and has been lost or stolen. More
by Anonymous
Employees Worked With
Do not remember. Good Guy
December 08, 2023
Outstanding service. Prices are at least in line with the reputable shops in the DMV. Quick turn around and they follow up. Robert (service advisor) was great and answere Prices are at least in line with the reputable shops in the DMV. Quick turn around and they follow up. Robert (service advisor) was great and answered all my questions. Edgar (technician) also did a great job and my car is back to running smooth. 10/10! More
by Scott
Employees Worked With
Robert, Edgar
December 08, 2023
Very efficient, courteous and responsible service. Jarred Brown, my service representative, was outstanding in diagnosing and performing the necessary services, but also keeping me informed about pro Jarred Brown, my service representative, was outstanding in diagnosing and performing the necessary services, but also keeping me informed about progress and ensuring timely delivery of my repaired vehicle. I can't imagine any better service than this. More
by verbalis
Employees Worked With
Jarred Brown
