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BMW of Rockville

Rockville, MD

4.6
1,852 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,852 reviews

August 13, 2025

Excellent service and knowledgeable staff. I have been servicing my vehcile at BMW of Rockville for 6 years with no issues More

by edward.delgado20708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
Aug 16, 2025 -

BMW of Rockville responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2025

This has been the worst car-owning experience of my life. The first issue with the vehicle is that the leather (which of course costs extra) peeled away from the dashboard because BMW used an inferior glu More

by mclancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
Aug 10, 2025 -

BMW of Rockville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 885-8171 to discuss what we can do to help.

Aug 22, 2025 -

mclancy responded

UPDATE: BMW of Rockville responded to this review thanking me for my detailed feedback, and saying that they would like to help turn my experience around and I should call the General Manager. I called the General Manager as they requested on August 11, and left a message with the receptionist who said the GM would call me back in a few minutes. He never called. I then left a voice mail message on August 13 with the GM, he never called back. I then left another voice mail message on August 20 with the GM, again he did not call back. I guess they are not so interested in turning my experience around. I feel even more strongly now about my recommendation to you to not buy a BMW, especially not from BMW of Rockville, and if you are unfortunate enough to already own the "ultimate driving machine", do not have it serviced at BMW of Rockville.

August 07, 2025

Excellent customer service and very easy processing of the car sale. Quality car met expectations. More

by Andoroyalcrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dominique
Aug 09, 2025 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2025

BMW Rockville was the only dealership within 60 miles of my home that could find the car I wanted. Mike Farzami was extremely responsive and helpful. Within 24 hours I was driving my new car! More

by Cristina T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Farzami
Aug 10, 2025 -

BMW of Rockville responded

Hi Cristina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 01, 2025

BMW Rockville provided exceptional customer care from beginning to the end of the service visit from Zachary Smit. The process was a seamless and I was provided with information throughout the service vi More

by jvdesarno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Smit
Aug 02, 2025 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 30, 2025

Absolutely terrible customer representative I worked with. No communication whatsoever related to when the vehicle would be ready even after sending multiple messages asking the same. I always had a gre More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric
Aug 01, 2025 -

BMW of Rockville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 25, 2025

I've spoken to Kevin Dominque on purchasing a X4 about two weeks ago, and on Friday July 11th, he setup a test drive for me. The same afternoon, I was able to come home with my new car. It was a fairly sm More

by Bo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Dominque and Anton Mursin
Jul 26, 2025 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2025

I started my vehicle search from Africa, where I was based prior to moving back to D.C. Aaliyah Trejo was exceptional. She understands professional women, and she's a top notch expert. Not only Aaliyah More

by m.kavaleuskaya
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaliyah Trejo
Jul 22, 2025 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2025

The sales person Alwyn, awesome. And the finance person was great. This is why I'm a returning customer More

by lenquarles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenquarles@aol.com
Jul 19, 2025 -

BMW of Rockville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 10, 2025

On July 7, 2025, I brought our E-70 BMW X5 50i—originally purchased new from VOB BMW, now known as BMW of Rockville—in for scheduled maintenance. The service performed included an oil change as well as SDC c More

by mosaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jul 13, 2025 -

BMW of Rockville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.