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BMW of Rockville
Rockville, MD
1,834 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,835 reviews
November 29, 2023
My recent visits to BMW of Rockville have been for 2 reasons: (1) lease a new X1 for my wife; and (2) get service on my i4. I was extremely happy with my experience and the service I received on both. reasons: (1) lease a new X1 for my wife; and (2) get service on my i4. I was extremely happy with my experience and the service I received on both. I have worked with Suvin V on new car purchases and leases for years, and he is by far the best client advisor I have ever met or heard about; totally devoted to service and helping clients make an informed and wise choice of a new vehicle. On service, I worked this time with Zack, and while I have had good experiences with BMW of Rockville's service department in the past, Zack set a new standard for the highest level of service. He is a consummate professional who helped me to understand my options for getting work done on a number of issues (run-flat tire replacement; minor body work) and made sure I was well taken care of while my car was in the shop. Simply put, Zack is great. More
by srouth
Employees Worked With
Suvin Viswanathan; Zachary
November 26, 2023
Mr. Ali Souley is my forever go-to Service Advisor. He is trusted, reliable and maintains a positive relationship between BMW of Rockville Service and this customer. Though he is a busy Advisor, Mr. Souley e trusted, reliable and maintains a positive relationship between BMW of Rockville Service and this customer. Though he is a busy Advisor, Mr. Souley enables me to feel assured that quality service of my auto is priority on his schedule. He takes the extra step to ensure that I am totally satisfied and will return to BMW of Rockville for service. More
by Ava'sRide
Employees Worked With
Ali Souley
November 25, 2023
Despite my warranty not covering a cosmetic issue, they did the job at no cost and made sure to manage every step of the process. Great service when you get the right person. did the job at no cost and made sure to manage every step of the process. Great service when you get the right person. More
by signer
Employees Worked With
Scott Cascone
November 25, 2023
They are responsive, proactive and always fully explain the services provided and provide recommendations for preventative maintenance. I bought my car from this dealer and continue to have it maintained o the services provided and provide recommendations for preventative maintenance. I bought my car from this dealer and continue to have it maintained on a regular basis. The continuity makes a difference and I appreciate their great customer service. More
by JDC
Employees Worked With
Juan Carlos
November 24, 2023
BMW Auto Nation Dealer of Rockville Maryland, has excellent service; placing individuals, groups, or Families, in the best BMW vehicles, I attest 💯 Great Service. excellent service; placing individuals, groups, or Families, in the best BMW vehicles, I attest 💯 Great Service. More
by seburn76
Employees Worked With
Brian
November 22, 2023
My last visit was 3-4 years ago but my recent visit on 11/21, I was Impressed with their latest renovations, new management, honest and professional customer service by their employees. Thank you and keep 11/21, I was Impressed with their latest renovations, new management, honest and professional customer service by their employees. Thank you and keep up the great work! More
by Sfarid123
Employees Worked With
Lue
November 20, 2023
Bought a new car that had to be made at the factory to get all the options I wanted. Brian Yuen was great to work with. Just picked it up last thursday - it's AWESOME. Brian made the purchase process v get all the options I wanted. Brian Yuen was great to work with. Just picked it up last thursday - it's AWESOME. Brian made the purchase process very easy. More
by wardpage
Employees Worked With
Brian Yuen
November 16, 2023
Great Service! As Always I want to take the time to thank Matt and JC for their great work and people skills I always feel appreciate it every time I come to get my As Always I want to take the time to thank Matt and JC for their great work and people skills I always feel appreciate it every time I come to get my car service for oil changes or any type of business, I always feel welcome by the staff. Special thanks to Alwyn numero UNO salesman in my book. I have the most respect and are very grateful for the way they treated me. Thank you! More
by boys22k
Employees Worked With
Hugo, Daniel
