BMW of Rockville | Page 35

Great service and work on my vehicle when I brought it in, and the team communicated well with me throughout the process. in, and the team communicated well with me throughout the process. More

My first time using the service department. Excellent service and prompt communication..Would definitely recommend. Excellent service and prompt communication..Would definitely recommend. More

Excellent service always! I enjoy having coffee while waiting a reasonable time when my car needs something easy. And I get back my car cleaned! Rockville BMW is the best! Tha I enjoy having coffee while waiting a reasonable time when my car needs something easy. And I get back my car cleaned! Rockville BMW is the best! Thanks to Eric and all the staff. More

Goo buying experience. I did some research before deciding what car to purchase, I received the car I envisioned . It was a smooth process. I did some research before deciding what car to purchase, I received the car I envisioned . It was a smooth process. More

The service I receive in the service department is always consistent, efficient, timely, and courteous. consistent, efficient, timely, and courteous. More

This was my second BMW X5 ordered and purchased from BMW of Rockville. Both purchases were made with Executive Client Advisor, Suvin Viswanathan. My first purchase with him was "luck of the draw" in that I of Rockville. Both purchases were made with Executive Client Advisor, Suvin Viswanathan. My first purchase with him was "luck of the draw" in that I had never purchased from this dealership before. My second purchase with him was by CHOICE due to Suvin's knowledge of the brand, expertise and professionalism. He made the ordering process simple and easy for me. I will continue to go to Suvin and this dealership for future purchases. More

very helpful and covered everything that needed to be worked on; including what a previous shop didn’t inform me about. worked on; including what a previous shop didn’t inform me about. More

Omar Pacheco is friendly, knowledgeable, and responsive. And Josh always greets you with a smile. Great team! And Josh always greets you with a smile. Great team! More

Awesome Dealership to deal with. You walk into a showroom which displays many different BMW models. We were greeted by Khalil Taylor as soon as we walking in the door. Khalil Taylor You walk into a showroom which displays many different BMW models. We were greeted by Khalil Taylor as soon as we walking in the door. Khalil Taylor was our Senior Client Advisor. He was very helpful with our decision process and was very patient with us. He took us up to the roof to show us all of the BMW iXs that they had in stock so that we could make a final decision. We narrowed our decision down to two vehicles and he was very patient and understanding that it was a difficult decision. Then we were proceeded to meet Mina Awad, CFS Manager, who made the paperwork/finance part of the transaction painless and smooth. Mina Awad explain everything to us and assisted us in making some of our decisions. The entire transaction was a very pleasant time while dealing with Khalil Taylor and Mina Awad. Thank you for assisting us with getting our dream vehicle. More

Many thanks to Service Rep Joel Mugisha for his outstanding handling of the annual service of my 2018 X2. He processed my arrival speedily and efficiently, provided a ride for me to get home, and t outstanding handling of the annual service of my 2018 X2. He processed my arrival speedily and efficiently, provided a ride for me to get home, and texted when my car was ready for pickup four hours later. The car was shiny clean inside and out and the maintenance carried out, including an alignment, has improved the quality of my ride. More