Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,814 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

1450 Rockville Pike

Rockville, MD

20852

Directions

By Type

Showing 1,814 reviews

July 04, 2023

I paid for a tire rotation and alignment and I know for a fact that my tires were not rotated! I’m pissed!!! Rockville BMW is a huge disappointment! More

by Wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali
Report | Print
Jul 05, 2023 -

BMW of Rockville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 885-8171 to discuss what we can do to help.

July 04, 2023

Flat tire diagnosed almost immediately, measurements of tread shown to me clearly indicating need for 2 tires to replace, alignment performed, out in 2 hours. Very efficient and polite. More

by tombulleit57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 06, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Woke up to my tired having a screw in it. I took it in and they had me in and out in about an hour and forty-five mins with NO appointment. Very pleased! More

by Lala12_82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 04, 2023 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Brought my new car in two times for oil changes. Work was done in a timely manner. Everyone was extremely nice and helpful More

by gaillts
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Jul 04, 2023 -

BMW of Rockville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

Had a "check engine light" problem with 2017 X1 -- service specialist found it was a known software flaw...had it fixed and ready for me the next day, as expected, with costs covered. Also arranged co More

by cjonescarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Rodriguez
Report | Print
Jul 04, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Horrible service. Been calling for four days to get info on when car will be ready, just been able to leave messages, no call back. Cars been in shop two weeks, commu More

by Estebandr
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Joel
Report | Print
June 30, 2023

Excellent customer service! Good inventory of cars. Knowledgeable salesperson. Possible the best dealer in DMV More

by Karuna
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Fotos Lawton
Report | Print
Jul 03, 2023 -

BMW of Rockville responded

Hi Karuna, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

Quick and kind service with smart solutions to a tire issue - deeply appreciated the resourcefulness More

by Danpchung43
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 03, 2023 -

BMW of Rockville responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

The staff is very nice, professional and efficient. Provides good care of customers and our car More

by DrGendel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arthur Petrosyan and Diego
Report | Print
Jul 03, 2023 -

BMW of Rockville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockville! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2023

I've been visiting BMW of Rockville for several yrs now. Their customer service is superior and their Salesman, Suvin Viswanath, is by far the best in the business. He has went out of his way, late in the e More

by Jeremymcvicar
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanath
Report | Print
Jul 03, 2023 -

BMW of Rockville responded

Hi, we're happy you found our staff so supportive during your experience here at BMW of Rockville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1
...
36
37
38
...
182