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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,844 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,844 reviews

August 04, 2023

Excellent service you can trust. Jaime is the best professional service associate! Thanks BMW Rockville More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Aug 06, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 02, 2023

My advisor worked out for me very good and quickly and made the process easy More

by Farid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Mike farzam
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Aug 04, 2023 -

BMW of Rockville responded

Hi Farid, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Aug 04, 2023 -

Farid responded

Thank you for following up,because of the good service I already recommended my sister and she purchased a car on your location

August 02, 2023

Quick and efficient service but lacks attention to details. Used the dealer for my first scheduled car service, the tech forgot to clear my schedule service timer/notification on the car and the car w More

by bhuvanys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Aug 04, 2023 -

BMW of Rockville responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 02, 2023

I received Excellent service from both Ben and Francis. All my questions was answered timely before I got there. I was treated like a royal. More

by Laura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Aug 07, 2023 -

BMW of Rockville responded

Hello Laura, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Exceptional service and extremely professional throughout the process. Didn’t feel like the typical vehicle purchase and wait around for several hours. Felt trusted when taking a vehicle to test drive and th More

by Will.bailey16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alwyn
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Aug 07, 2023 -

BMW of Rockville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2023

Service was timely and my service rep was highly knowledgeable and professional. Thanks so much Joel for a great experience! More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Mugisha at Rockville BMW
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Jul 31, 2023 -

BMW of Rockville responded

We are pleased to hear you had such a positive experience with us, Sue! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Service was professional. Good communication with customers, Provided the video of repair which was very useful. More

by jinsmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor: Omar Pacheco
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Jul 31, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Joel was very professional. Cost for repairs was much more than expected. First loaner I was given had problems and I had to return it and get another one. Marco was very resp More

by dpmurray25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Marco
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Jul 31, 2023 -

BMW of Rockville responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 885-8171 to discuss what we can do to help.

July 27, 2023

Tech support desk outstanding brought my car for service was done on time .Thanks again for the whole team More

by seifu_boku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Jul 31, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 25, 2023

Jose Miranda was very professional and fast at getting our 2019 BMW X3 x drive 30i serviced. More

by Ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
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Jul 26, 2023 -

BMW of Rockville responded

Hi Ren, we're happy you found our staff so supportive during your experience here at BMW of Rockville. Please don't hesitate to reach out if there's anything additional we can do for you.

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