BMW of Rockville

BMW of Rockville has exceptional customer service. The staff is always very professional. They value their customers at all times. BMW has expansive knowledge of their cars. They know their product. The staff is always very professional. They value their customers at all times. BMW has expansive knowledge of their cars. They know their product. My problems are always fixed in a timely manner. I’m always treated like a human and not just a number. If you are looking for excellent service. Please choose BMW of Rockville!! More

Will was great and very helpful. His time estimation for completion was right on and he texted me when it was ready for pickup. In addition, he performed the multipoint inspection an His time estimation for completion was right on and he texted me when it was ready for pickup. In addition, he performed the multipoint inspection and washed the car. Thanks for that Will. More

Very professional, competent, and caring service. It's good to feel that your needs are a priority at BMW Rockville. Thank you. It's good to feel that your needs are a priority at BMW Rockville. Thank you. More

JC was very helpful. He was knowledgeable about the recall on my vehicle. He made sure to keep me updated throughout repair. I was impressed how quickly the repair was co He was knowledgeable about the recall on my vehicle. He made sure to keep me updated throughout repair. I was impressed how quickly the repair was completed. More

Juan was great, worth coming back to dealer for service. I don't have 15 words to say I don't have 15 words to say More

Very professional and friendly staff all the way around. I would definitely recommend Omar and BMW Rockville. I would definitely recommend Omar and BMW Rockville. More

Wheel repair and brake service handled perfectly. Selling the car so I wanted the wheels to be perfect. Selling the car so I wanted the wheels to be perfect. More

Very professional and friendly service. I have been taking my cars to BMW Rockville for 15 years. Highly recommended. I have been taking my cars to BMW Rockville for 15 years. Highly recommended. More

I’ve been a long-standing customer of this dealership, and received good, efficient and friendly services…in particular Eric. Thanks and received good, efficient and friendly services…in particular Eric. Thanks More

Purchased tire insurance and ended up with large piece of metal in tire. I drove directly to dealership, they assessed immediately, said they needed to order new tire and had me in a loaner car, all within 3 metal in tire. I drove directly to dealership, they assessed immediately, said they needed to order new tire and had me in a loaner car, all within 30 minutes. They had a new tire ordered and my car ready within two days. When I picked up the car, they had already handled the insurance piece and I only need to pay copay and I was on my way! More