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BMW of Rockville
Rockville, MD
1,811 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,811 reviews
June 08, 2023
Brought in X5, rear hatch not opening and closing properly. I thought there were 4 screws and two were missing. I was able to tighten two, but not 100% tight. I had called to make an appointment, properly. I thought there were 4 screws and two were missing. I was able to tighten two, but not 100% tight. I had called to make an appointment, but never received a return call... so I drove there, hoping they could fix hatch while I waited. Not possible. They paid for Uber home. Few hours later, car fixed. At home I opened the back hatch and still just 2 screws. They just tightened two screws. Total bill $189. Feeling 100% ripped off. More
by eee4
Employees Worked With
I think Robert Jacob, or maybe Eric. Not sure.
June 06, 2023
My current BMW is my fourth BMW that I've owned. I've dealt with many of the area's dealerships when it comes to buying, selling, and most importantly, service. BMW of Rockville is the stand out w I've dealt with many of the area's dealerships when it comes to buying, selling, and most importantly, service. BMW of Rockville is the stand out winner in all areas. They made buying my X7 hassle free and the service is amazing. They have made sure that I receive all the benefits that BMW offers me (free, of course) and has always been upfront about concerns and/or cost of maintenance. I especially love that they give me a loaner when they know they will be keeping the car for more than a day. Thank you, BMW of Rockville, for making my life easy! More
by DCMom
Employees Worked With
JC
June 06, 2023
DannReuben was extremely professional and knowledgeable of his work, he was able to answer any and all questions that I had in regards to my M3 Purchase which made the entire purchase process seamless ! I of his work, he was able to answer any and all questions that I had in regards to my M3 Purchase which made the entire purchase process seamless ! I will definitely recommend any family members or friends looking to purchase a new vehicle to this dealer and direct them to him. Overall it was a 12 out of 10 experience with the team over at Bmw of Rockville. More
by Alexgalarreta
Employees Worked With
DannReuben Ronquillo, Mina Awad
June 06, 2023
Outstanding service. Joel was amazing. He asked me to ride for a test drive to ensure my problem was fixed. This is my 4th BMW and this has never happened. I drive from Joel was amazing. He asked me to ride for a test drive to ensure my problem was fixed. This is my 4th BMW and this has never happened. I drive from Annapolis for this great dealership. I bought my car here too. More
by Silver Shadow
Employees Worked With
Joel
June 05, 2023
The BMW of Rockville sales and management service was outstanding. The team was friendly, customer-focused, and professional. BMW purchase and delivery process was detailed, informational, and addressed outstanding. The team was friendly, customer-focused, and professional. BMW purchase and delivery process was detailed, informational, and addressed all questions. Highly rate and recommend BMW of Rockville as Best In Class. Thank you. More
by Sue
Employees Worked With
Hwevin Jeong, Steve Kim, and Ana
June 05, 2023
Worst dealership to do business with, When I brought my 2-series in 2022 and also bought a tire and wheel protection plan. After a month I decided to cancel my wheel protection plan and its been more than 2-series in 2022 and also bought a tire and wheel protection plan. After a month I decided to cancel my wheel protection plan and its been more than a year they have not sent me my refund check and spoke to the wheel protection plan company and they said they have issue the check to BMW rockville. And they don't even respond to my calls, voice mails and email. Worst dealership. I wish there was an option to give like less than one start. I would recommend people to drive little bit longer and buy from BMW Fairfax location. More
by abhi.patthi
Employees Worked With
Fransis magnottif
June 04, 2023
The techs are very professional and friendly. I have been using this service location for years and never had a complaint. Will definitely keep using this service location in the future. I have been using this service location for years and never had a complaint. Will definitely keep using this service location in the future. More
by EGC
Employees Worked With
Omar
