BMW of Rockville

The service department was first class, better than it had been on previous occasions. My disappointment was because 3 years ago I bought 2 extended service plans for about $3,000 total that I never ever had been on previous occasions. My disappointment was because 3 years ago I bought 2 extended service plans for about $3,000 total that I never ever used, probably because I only put 11,000 miles on the car in those 3 years, I was still under mileage, but the time had expired. I was sold at that time on the idea I would need brakes and the warranty would pay for that work. Now, when I need brakes it will be on me. More

BMW of Rockville is my go-to dealership for purchasing a luxury sports car. Bought an X7 in 2019 and now a new 540e for my fiance, and we love it!! Thanks Alwyn!! luxury sports car. Bought an X7 in 2019 and now a new 540e for my fiance, and we love it!! Thanks Alwyn!! More

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The service done was good replacing the window regulator. The only regret is I had was a knife in the driver door pocket that was there is now it is missing; now maybe I should take the car elsewhere in the The only regret is I had was a knife in the driver door pocket that was there is now it is missing; now maybe I should take the car elsewhere in the future since whatever is left in the car will not be there when it is picked up if taken to your facility after being serviced. More

Suvin is outstanding. I've worked with him on multiple vehicles over the years and he has always gone out of his way to make sure we were taken care of. Nobody works h I've worked with him on multiple vehicles over the years and he has always gone out of his way to make sure we were taken care of. Nobody works harder! The service department has always been a pleasure to work with as well. Highly recommend Suvin Viswanathan and BMW Rockville. More

BMW at Rockville has great services. They have reasonable prices, nice serviceman, great tech, and great transportation. They have reasonable prices, nice serviceman, great tech, and great transportation. More

Everyone was amazing to deal with! Omar and Matt kept me updated and took care of me no questions asked! I highly recommend them. After dealing with a frustrating experience at anoth Omar and Matt kept me updated and took care of me no questions asked! I highly recommend them. After dealing with a frustrating experience at another dealer, this was refreshing and I am feeling thankful that I know I will be taking my car to Rockville from now on. More

I recently purchased my X3 at the end of the lease period. The transaction went very smoothly. There was a slight wait to meet with the gentleman (Paul) from finance but the process was fast after th period. The transaction went very smoothly. There was a slight wait to meet with the gentleman (Paul) from finance but the process was fast after that. The only negative was that I had to contact the dealer 3 times to get my final purchase paperwork. Instead of having it printed out I agreed to have it emailed to me. This took over a week. Suvin was very helpful to get this to me. Overall, I was satisfied with the transaction. More

Ali went kept me in the loop while working with insurance company.He was very professional and attentive even when the adjuster was dragging his foot. company.He was very professional and attentive even when the adjuster was dragging his foot. More

Professional approach and knowledge of their work. Courteous and respectful towards customers. Good execution of the task. Upfront and honest about what needs to be done. Courteous and respectful towards customers. Good execution of the task. Upfront and honest about what needs to be done. More