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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,811 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,811 reviews

May 11, 2023

Clean, fast and honest,good location. Service personnel great, everyone’s always ready to help, I am glad is so close to my home More

by yorkiepoo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one, Robert Clark, he is the best!!
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May 15, 2023 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2023

Terrific! On time service/ recall immediately taken care of/ very polite front desk staff/ truly knowledgeable and helpful service guy”RICK”! More

by REET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICK
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May 14, 2023 -

BMW of Rockville responded

Hi, we are so happy to read such a great review about BMW of Rockville! Feel free to stop by if you ever need any more help.

May 09, 2023

Service performed on schedule in less time than estimated. Very helpful staff and pleasant overall experience. More

by davekarsten1947
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 11, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2023

William and the service team at BMW Rockville delivered courteous expert efficient service. Great to work with. More

by stopali1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rodriguez.
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May 11, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2023

Initially communications were unprofessional but overcome by Stephan who was professional and friendly. Transaction was fast but we were there at9am when they opened. We were told hard plates would be applie More

by Colese
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephan
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May 12, 2023 -

BMW of Rockville responded

Hello Colese, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Salesman James great job getting information and completing the job great work five stars and great attitude More

by Lewwaters824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
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May 08, 2023 -

Lewwaters824 responded

Continue with the great work James

May 11, 2023 -

BMW of Rockville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockville! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Great service and costumer care. Great communication with client. Clarity on price at the time of leaving the car for service. More

by Alessandro.Legrottaglie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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May 11, 2023 -

BMW of Rockville responded

Hi Alessandro, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 08, 2023

I had made a appointment in person with Jaime Rosenzweig for my BMW 528i. When I showed up I was told that I did not have any appt. I was surprised about lack of proper coordination. Ali did sort it out an More

by krisgigi
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Souley
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May 11, 2023 -

BMW of Rockville responded

Hi Krisgigi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

Good once realizing that it was open, the hours posted on the door were not correct. More

by scotthknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Farzam
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May 09, 2023 -

BMW of Rockville responded

Hello, thank you for taking the time to share your feedback with us. We'd like the opportunity to discuss this with you. Please reach out to us at (240) 885-8171 at your earliest convenience to discuss how we can turn your experience into a positive one.

May 06, 2023

The team at BMW of Rockville was very friendly and easy to work with. They were direct and helpful. Really liked working with Suvin. More

by aj202i4
Recommend Dealer
Yes
Employees Worked With
Suvin
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May 09, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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