Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,811 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
Contact Dealership
View Awards

1450 Rockville Pike

Rockville, MD

20852

Directions

By Type

Showing 1,811 reviews

January 09, 2023

The wait time for service is excessively long. It needs to be curtaile to make it more efficient. More

by ashaleyofori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alwyn
Report | Print
Jan 12, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 885-8171. We hope to hear from you.

January 09, 2023

Zack in the service department was very professional and a great communicator keeping more informed. More

by Chris B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Jan 12, 2023 -

BMW of Rockville responded

Hello Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2023

Everyone is nice and helpful. I brought my car in one afternoon, saying keep it overnight and start servicing it tomorrow morning. Zach said he would start now and I could pick More

by kenny.kraft6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zack
Report | Print
Jan 12, 2023 -

BMW of Rockville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2023

Very friendly. Our salesperson Rayan was a pleasure to we work with. Nick in finance was helpful and facilitated the process so we could get out of there quickly. More

by Helga12nav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayan, Nick, Anna
Report | Print
Jan 11, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 07, 2023

I left my 1986 325 car for repairs to the antilock braking system - great service - came in under the estimated cost - More

by dnielson0427
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric clark
Report | Print
Jan 11, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 07, 2023

It was quick and painless — the dealership made the process easy. I also get a video that showed exactly what needed to be fixed. More

by ifange888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rodriguez
Report | Print
Jan 11, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2023

Oil changed under maintenance contract and other issues fixed under warranty. No unexpected surprises/costs and Omar was great to work with! Thank you! More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jan 10, 2023 -

BMW of Rockville responded

Hi Martin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 05, 2023

Very helpful service team taking care of us during the holiday season. Appreciate the efficient work and customer service who were responsive to our timeline and flexible. More

by Jrba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Jan 06, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 04, 2023

Every one of the employees I encountered were friendly and helpful. Most important is they were competent and patient. The facility was well kept. More

by gary.dorman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Pacheco
Report | Print
Jan 06, 2023 -

BMW of Rockville responded

Hi Gary, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Rockville BMW's service department never lets me down. Always quality work and normally on-time. More

by MAW
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Report | Print
Jan 05, 2023 -

BMW of Rockville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

1
...
61
62
63
...
182