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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,969 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,969 reviews

May 04, 2023

I had a very pleasant experience with Rayan, he is attentive and patient and went out of his way to make things right for me. My overall experience was great, except that the financing part of the pur More

by Wendyenriquez17
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayan and Aaron
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May 07, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

This dealership is fast, efficient and polite. My service associate, Ali Souley is reliable and extremely professional, communicating in time and shows appreciation for the client's time. More

by awinom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALI SOULEY
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May 07, 2023 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Mr. Clark from the service dept was professional and well informing throughout the whole process. I would love to work with him again. More

by calvinchung71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Clark
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May 07, 2023 -

BMW of Rockville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

May 02, 2023

It was very accommodating . My rep gave me consistent updates on my car. Thank You More

by kinyas.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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May 05, 2023 -

BMW of Rockville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 01, 2023

My service advisor JC is awesome! Very helpful and makes it a smooth quick process. More

by Chris D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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May 05, 2023 -

BMW of Rockville responded

Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 01, 2023

Guaranteed great service every time I visit this location. Seem less when scheduling an appointment. Always get my car within the time agreed apon. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 05, 2023 -

BMW of Rockville responded

Hi Jay, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 29, 2023

My only issue is with their lack of loaners. I will have to bring car back for heat issue. More

by karaks105
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Rodriguez
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May 01, 2023 -

BMW of Rockville responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 29, 2023

BMW of Rockville has exceptional customer service. The staff is always very professional. They value their customers at all times. BMW has expansive knowledge of their cars. They know their product. More

by Laverne F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack, Jarret, Zachary
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May 01, 2023 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

Juan Carlos was very friendly and professional, It's nice to see someone dedicated to customer satisfaction. More

by mrjoseguti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
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May 01, 2023 -

BMW of Rockville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. If you need more help, our team is available to talk -- safe travels!

April 28, 2023

Will was great and very helpful. His time estimation for completion was right on and he texted me when it was ready for pickup. In addition, he performed the multipoint inspection an More

by dinjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Rodriguez
Report | Print
May 01, 2023 -

BMW of Rockville responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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