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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,969 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,969 reviews

March 24, 2023

Excellent service at Rockville BMW service center and the service advisor is also excellent. Thanks More

by Vu Tran
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JC
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Mar 28, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Jaime was very helpful explaining what was involved in the service, what to expect and afterwards she helped me reset my phone and XM settings. More

by gail.gevirtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Mar 28, 2023 -

BMW of Rockville responded

Hi Gail, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Salesperson was professional, courteous and helpful in every respect. I had a pleasent and satisfying experience. More

by Tdabak
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Rayan Bousaleh
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Mar 28, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Great place and great staff gets you a lift to work and back in a timely manner More

by Jbsmartone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred brown
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Mar 28, 2023 -

BMW of Rockville responded

Hello, We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 23, 2023

Rockville BMW is very professional and Customer oriented. Salespeople and loan officers are very helpful. More

by dhilshan616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alwyn Ali
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Mar 28, 2023 -

BMW of Rockville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2023

Friendly and polite service. Job finished on time. Nice new facility. A bit irritated by having to wait almost 30 minutes to check in the car when BMW scheduled my check in time. More

by Peter
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
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Mar 28, 2023 -

BMW of Rockville responded

Hello Peter, We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

March 23, 2023

Beautiful facility, professional staff, easy to schedule appointments. Recommended tire rotation and balance without checking mileage since previous service or checking tires. Updated software due to reca More

by ajkeefe
Recommend Dealer
Yes
Employees Worked With
Jaimie
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Mar 28, 2023 -

BMW of Rockville responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 23, 2023

I’ve gone to the BMW of Rockville Service dept since 2014 and they always taken care of me. My most recent appointment was no exception. My service advisor, Robert Clark, is always helpful. More

by BMW X5 Driver
Recommend Dealer
Yes
Employees Worked With
Robert Clark
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Mar 25, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Jaime Rosenzweig makes all the difference. She's engaged and thoughtful with customers, listening attentively to understand their needs and concerns. She is driven to deliver exceptional c More

by Mauimogul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Rosenzweig
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Mar 25, 2023 -

BMW of Rockville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2023

BMW of Rockville successfully diagnosed our check engine light and addressed the issue in a timely fashion. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
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Mar 23, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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