BMW of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I appreciate it you guys my best salesman Ahmad Hamid and the financial agent mennah tank you so much for dealing with you I am very happy it was a great deal. the financial agent mennah tank you so much for dealing with you I am very happy it was a great deal. More
I would give them all zeros if possible. I was working on an online deal and the sales person, Sera, was very inattentive and very slow to answer texts. I even tried to call the dealership I was working on an online deal and the sales person, Sera, was very inattentive and very slow to answer texts. I even tried to call the dealership to talk with her and she neither answered nor returned my call. We had agreed upon the price and were working out the details of shipping. The main question I had was whether or not the car qualified for the EV tax credit. She had to ask me how to check it out. She should know these things. I had to send a reminder text in the early afternoon to see if she was still working on the deal. She told me she couldn't send pictures at that time because the car was in detailing. Obviously, it was not as a few minutes later, she texted me that it was sold. To top it off, she gave me the "first come, first served" line. I was first in line as we were working on the deal. I would highly recommend staying away from BMW of Rockville. If you must work with them and you receive a text from Sera, I would definitely ask for a different sales person. What they did to me is unacceptable. More
Great service team that is professional and customer centric. They do excellent work and are always thoughtful. Jonathan Berman is a superstar. centric. They do excellent work and are always thoughtful. Jonathan Berman is a superstar. More
I placed my order in February 25. I received regular updates from the salesperson and everything went smoothly as scheduled. I like my new car. I received regular updates from the salesperson and everything went smoothly as scheduled. I like my new car. More
Nelson and all of the staff at BMW Rockville did a fantastic job servicing my vehicle. I highly recommend using their service department for all you service needs. fantastic job servicing my vehicle. I highly recommend using their service department for all you service needs. More






