BMW of Rockville

Suvin is an excellent sales executive. He provides terrific, customized service. All around, a great experience. He responded quickly and professionally to a little problem with the car. I am recommen terrific, customized service. All around, a great experience. He responded quickly and professionally to a little problem with the car. I am recommending him to a friend who is buying a BMW. More

My service advisor, Jerrold Brown, was very thorough and friendly both during check-in and throughout the service visit. Great experience with in-depth diagnostic and good communication keeping me well info friendly both during check-in and throughout the service visit. Great experience with in-depth diagnostic and good communication keeping me well informed. More

Suvin was amazing and was able to secure my dream car for me! Drove 2 hrs to work with this dealership and will be doing it again next time I buy a BMW!!! me! Drove 2 hrs to work with this dealership and will be doing it again next time I buy a BMW!!! More

Very efficient, only concern is didn’t get call back to schedule, had to follow up several times schedule, had to follow up several times More

Always good service at BMW of Rockville. Suvin and N. Foto were courteous and efficient. Upselling with a big smile :) - all fully covered for customers’ peace of mind. My third bimmer, a happy loyal cus Foto were courteous and efficient. Upselling with a big smile :) - all fully covered for customers’ peace of mind. My third bimmer, a happy loyal customer. More

Joy is an expert in both customer service and BMWs. Especially M series. She’s the only reason I have come back to Rockville. She was able to breakdown and speak to the mechanics and what they meant f Especially M series. She’s the only reason I have come back to Rockville. She was able to breakdown and speak to the mechanics and what they meant for me and tailored a maintenance plan that fit my day today needs. Joy is a must retain and super responsive and very patient. Suvin with sales is also tremendous! Thank you guys so much! More

Service department seemed competent but the purchase out of lease of our BMW was two weeks of incompetence, changing info and cluelessness. The misinformation about inspections required, why we couldn’t of lease of our BMW was two weeks of incompetence, changing info and cluelessness. The misinformation about inspections required, why we couldn’t get license plates for ten days and what costs were was very vexing. Ten days. Multiple calls. Misinformation. That’s what it took to have a licensed car and all the proper paperwork in hand. More

Clean, organized, efficient, attentive staff at all levels, unique video service to see work needed, team work is apparent..Customer waiting area needs redesigning, as there are customers who bring the levels, unique video service to see work needed, team work is apparent..Customer waiting area needs redesigning, as there are customers who bring their business laptops and openly conduct office work/talks, while others are trying to view and hear the screen offerings. Petitioned areas as you had before renovations would be perfect. More

There are not enough good things for me to say about Suvin Viswanathan and BMW of Rockville. As anyone who has gone through the process knows, the car buying process is stressful to least. From the mome Suvin Viswanathan and BMW of Rockville. As anyone who has gone through the process knows, the car buying process is stressful to least. From the moment you walk into most dealerships, you’re pressured, bamboozled and rushed. With Suvin, I felt none of these. There were no games or any kind of pressure. I actually enjoyed this process. Suvin is very knowledgeable and professional and courteous. It was a real pleasure doing business with him and BMW of Rockville. More