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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,969 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,969 reviews

March 20, 2023

Great experience and superior service as always. All well explained and a very reasonable wait. More

by Hal Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Mar 23, 2023 -

BMW of Rockville responded

Hi Hal, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 20, 2023

Ali provided outstanding customer service with my 2021 BMW X3. Ali clearly explained the outcome of the service visit and the next steps. He is professional, friendly, and worked hard to ensure that each More

by Joegeraci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Mar 23, 2023 -

BMW of Rockville responded

Hi Joegeraci, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.

March 18, 2023

All service desk service are extremely rude except for Zac. He is very professional friendly and attentive. The others made me never want to buy another BMW. I have the x5 and was seriously considering bu More

by Mmik957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex
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Mar 21, 2023 -

BMW of Rockville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (240) 885-8171 to discuss what we can do to help.

March 17, 2023

I travel from Virginia to BMW of Rockville because Suvin is there. Car leasing is a lengthy and detail-oriented experience. Suvin makes it fun. He makes you feel valued- not just another business transactio More

by GMe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin
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Mar 20, 2023 -

BMW of Rockville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 16, 2023

Great experience. Omar was attentive and the work was done promptly. Overall, very smooth process to get an appointment and a top notch facility. More

by NavH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 20, 2023 -

BMW of Rockville responded

Hi Navh, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

Patrick Yuen has been very helpful in our purchase of this vehicle. He explained the details of the vehicle as well and I would recommend him to anyone. More

by miemie66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Yuen
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Mar 19, 2023 -

BMW of Rockville responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 15, 2023

Service has been excellent. I purchased the car new as well, and have always been very satisfied. More

by psryerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrod Brown
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Mar 19, 2023 -

BMW of Rockville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Rockville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 14, 2023

We were very pleased with the customer service. Especially appreciated the attention from Omar Pacheco. He was very respectful and helpful which made the appointment pleasant. We are happy with More

by Michael Culloty
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Omar Pacheco
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Mar 17, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 13, 2023

The service I received was top notch! Jared made the experience painless in getting two new tires! More

by psavramis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared
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Mar 16, 2023 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 13, 2023

I have good experience. Agent is very kindness. Fix my issues. Very professional, very helpful. Thanks! More

by HuaiEn Chiu
Recommend Dealer
Yes
Employees Worked With
Williams
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Mar 16, 2023 -

BMW of Rockville responded

Hi Huaien, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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