Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Rockville
Rockville, MD
1,805 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,805 reviews
January 07, 2021
Great Sales and service departments. They are very knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend. knowledgable and freindly and will do everything to help you out behond their work. I would deffenetly recommend. More
by Victor Villatoro
Employees Worked With
Suvin Viswanathan, Joy Chilcoat
January 06, 2021
These guys are awesome. I had a family situation where i couldn't leave the house and they came to me on everything. Even my trade. If you want a BMW go here. couldn't leave the house and they came to me on everything. Even my trade. If you want a BMW go here. More
by jgotzens
Employees Worked With
Alwyn Alli
December 31, 2020
Friendly, professional and quick and efficient service. Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! Joy was able to schedule me the morning after I called. Nice new facility. And they cleaned the car inside and out - bonus! More
by rangulous28
Employees Worked With
Joy Chilcoat
December 29, 2020
The dealer experience afforded by Mr Jeong and team was extremely informative and caring, I believe the new showroom is superb with everyone wearing masks extremely informative and caring, I believe the new showroom is superb with everyone wearing masks More
by Gurdyal.kalsi
Employees Worked With
Mr Jeong , Suvin Viswanathan
December 25, 2020
I will never recommend this dealership to anyone as a new customer. I was treated in the most despicable way imaginable for four months the dealership refused to do what it took to get my license plates. I c customer. I was treated in the most despicable way imaginable for four months the dealership refused to do what it took to get my license plates. I could not legally drive my vehicle that I purchased and the sales person did nothing to expedite the matter nor did the general manager. They were perfectly able to sleep at night while I was unable to drive my car. There was no care, remorse and no apology. It was only until I called the CEO and executives that they got off their butts. All of management in Rockville is completely incompetent!!! More
by dialteresa
Employees Worked With
Khalil Taylor and Ric Vitek
December 25, 2020
Kathy and Nickolay were really great and were very patient and sufficient. My experience at Rockville was a great one! Happy to w/my purchase! patient and sufficient. My experience at Rockville was a great one! Happy to w/my purchase! More
by Mrscruz2223
Employees Worked With
Kathy Kiang, Nickolay ?
December 23, 2020
Highly recommend Suvin. He was a pleasure to deal with through the whole buying process. Anytime I had a question about the car or wanted to come in for help with learning all the features on the car, he through the whole buying process. Anytime I had a question about the car or wanted to come in for help with learning all the features on the car, he has always made himself Ava. Thank You Suvin for everything!! More
by uptalkin2
Employees Worked With
Jose Vielma, Suvin Viswanathan
December 23, 2020
Excellent experience at BMW Rockville. Jared Brown is the best - professional and knowledgeable. My car was ready exactly when promised. The new facility is really good too. best - professional and knowledgeable. My car was ready exactly when promised. The new facility is really good too. More
by Mellenbogen
Employees Worked With
Jared Brown
December 22, 2020
Working with Carlos was not a pleasant experience. He kept pushing for me to come into the showroom after I said I didn't want to do that during covid. It's unfortunate that the dealership spends so much kept pushing for me to come into the showroom after I said I didn't want to do that during covid. It's unfortunate that the dealership spends so much time and effort marketing their contactless options when a salesperson handling email/web inquiries doesn't follow-through properly. This might be an isolated incident or an issue with one salesperson but that was my experience More
by crindc
Employees Worked With
Carlos Corredor
