BMW of Rockville

Great customer service. Thorough in evaluating the issue and timely execution to resolve the problems. The tech advisor very efficient and friendly. He kept me in communication throughout the process. and timely execution to resolve the problems. The tech advisor very efficient and friendly. He kept me in communication throughout the process. More

My service provider was Eli very professional and informative.. let me know what was wrong and how much it would cost and how much time. informative.. let me know what was wrong and how much it would cost and how much time. More

They took good care of my car. They changed my fuel pump for free, as it was covered by BMW. They also gave me a rental, which I very much appreciated. for free, as it was covered by BMW. They also gave me a rental, which I very much appreciated. More

Tremendous service I had another fabulous experience with this dealer. Roxanne always provides outstanding service, very attentive, efficient, and understands her custom I had another fabulous experience with this dealer. Roxanne always provides outstanding service, very attentive, efficient, and understands her customers. She is as good as can be. Great dealership. They took very good care of us, as always, I can't recommend them more. More

Fast and courteous service! Russell was very friendly and helpful and was able to get me out the door quickly and without issue. My car was also ready when I arrived so I didn’t have to wait long. helpful and was able to get me out the door quickly and without issue. My car was also ready when I arrived so I didn’t have to wait long. More

As great as a bmw dealership should be. Very happy they have taken care of me twice, honored the warranty and the car runs great so what more can i ask for have taken care of me twice, honored the warranty and the car runs great so what more can i ask for More

This facility is good and giving good deals for potential BMW car buyers. Deals are good back office, service and documentation was reasonably on time. We recommend this dealer for your future BMW car buying BMW car buyers. Deals are good back office, service and documentation was reasonably on time. We recommend this dealer for your future BMW car buying needs. More

Love My New Car!!!! Roxanne Roch is the utmost professional who goes above and beyond to ensure the client is in the correct car. She is a pleasure to work with. Roxanne Roch is the utmost professional who goes above and beyond to ensure the client is in the correct car. She is a pleasure to work with. More

Great service. Alwyn Ali and Ronald Stewart are true professionals. Great dealership from sales to service. I wouldn’t go anywhere else. Thank you so much for another great experience! Had to have my professionals. Great dealership from sales to service. I wouldn’t go anywhere else. Thank you so much for another great experience! Had to have my X5 serviced today an Ron took good care of me as always! Thanks Ron! -Mike More

Thanks to my service advisor, Joy, my service experience was seamless, painless and excellent. My car was completed well within the expected time. Thanks Joy! was seamless, painless and excellent. My car was completed well within the expected time. Thanks Joy! More