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BMW of Rockville
Rockville, MD
1,835 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,835 reviews
March 18, 2020
Car would just die D'Angelo was quick to respond to get my car in the shop. He also understood my frustration with my issue and had the car an additional day until they D'Angelo was quick to respond to get my car in the shop. He also understood my frustration with my issue and had the car an additional day until they were able to identify and fix the problem. More
by Elezcano
Employees Worked With
D'Angelo Cates
March 13, 2020
Excellent experience, very smooth and easy transaction. Maria C was organized and made the process simple and painless. I’ll be back in a few years. Thanks for the hard work, Maria. Maria C was organized and made the process simple and painless. I’ll be back in a few years. Thanks for the hard work, Maria. More
by Shawnyruss111
Employees Worked With
Maria Cokinos
March 10, 2020
BMW Rockville Service Department is the best and my service advisor JC is the main reason I continue to use their service. Amazing Customer Service! service advisor JC is the main reason I continue to use their service. Amazing Customer Service! More
by ShanLJ
Employees Worked With
Juan Rodriquez
March 06, 2020
I was very happy with the sales process and with Roxanne’s warm and professional approach. I had no plans to purchase a car, but when my 2014 BMW diesel’s drivetrain collapsed, I needed a pre-owned Roxanne’s warm and professional approach. I had no plans to purchase a car, but when my 2014 BMW diesel’s drivetrain collapsed, I needed a pre-owned car in excellent condition to replace it. I bought a 2017 4-series Gran Coupe with Roxanne’s able assistance and am happy with the outcome. More
by tbnh1945
Employees Worked With
Roxanne Roch
March 04, 2020
BMW purhases Excellent all the way around. We purchased two BMWs--a 2020 X3 and a 2020 540XI. Everything happened as scheduled, Roxanne was our sale person and Nic Excellent all the way around. We purchased two BMWs--a 2020 X3 and a 2020 540XI. Everything happened as scheduled, Roxanne was our sale person and Nicholas handled the finance. All were most knowledgeable, no pressure. Strongly recommend this dealership, Roxanne and Nicholas in particular. Great BMW representatives. And, the cars are great!!! More
by kennethminormead
Employees Worked With
Nicholas Fotos-Lawton (rate him excellent also), Roxanne Roch
March 01, 2020
multiple errors in routine service I was contacted to schedule a recall related service multiple times by the dealer. They assigned me a day and time to bring it in. When I came in ther I was contacted to schedule a recall related service multiple times by the dealer. They assigned me a day and time to bring it in. When I came in there was no record of my appointment. They were able to fit me in. I asked for a routine service - including tire rotation. When I picked up my car the tires and drove away I realized they had not checked the tire pressure - they had been inflated to the wrong pressure by more than 5 lbs. For this I was charged $99! Other excessive charges included "disposal of waste" at $almost $40. I assume this was getting rid of old motor oil? Finally, tape was left on the outside of my car. I spent almost $600 for this service. Never again. More
by unhappycustomer
Employees Worked With
Juan Rodriquez
March 01, 2020
Excellent communication, fast service, friendly staff. Russ Wickham is always wonderful to work with, as always! And everyone down to the loaner car personnel , was friendly and accomodating Russ Wickham is always wonderful to work with, as always! And everyone down to the loaner car personnel , was friendly and accomodating More
by Kristenashley74
Employees Worked With
Russell Wickham
February 28, 2020
Roxanne and Nicholas were very knowledgeable and informative about the vehicles we were interested in. Both were personable and a pleasure to work with. The sale went very smoothly. I will definitel informative about the vehicles we were interested in. Both were personable and a pleasure to work with. The sale went very smoothly. I will definitely refer my family and friends to Roxanne. More
by sjb0738
Employees Worked With
Nick Popovici and Chris (sales manager) and Kirk in finance, Roxanne Roch
February 28, 2020
Outstanding car buying experience Smooth, excellent car buying experience. Alwyn is an outstanding and accommodating salesperson who worked with me as I made my decision on my car pur Smooth, excellent car buying experience. Alwyn is an outstanding and accommodating salesperson who worked with me as I made my decision on my car purchase. I would recommend him and the dealership. Alwyn knows his product and is and excellent representative for BMW of Rockville. All around good experience and this is the second BMW I purchased at this dealership, including when it was VOB BMW. Maria provided assistance also, and she was most helpful. More
by kkarbob
Employees Worked With
Maria Cokinos, Alwyn Alli
February 27, 2020
Great sales and finance process! Tony and Nick in sales and Kirk in finance were outstanding. Thanks for another great buying experience! I’ll be back for the next one. and Kirk in finance were outstanding. Thanks for another great buying experience! I’ll be back for the next one. More
by bdor12
Employees Worked With
Tony Y, Nick and Kirk
