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BMW of Rockville
Rockville, MD
1,825 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,825 reviews
January 07, 2020
If you purchase your vehicle from BMW of Rockville, get all promises and guarantees is writing as the Sales Manager has strained relationship with the truth. I purchased my vehicle from this dealership bec all promises and guarantees is writing as the Sales Manager has strained relationship with the truth. I purchased my vehicle from this dealership because of the promises to honor the national BMW sales made by the sales manager, if I would wait until the vehicle was delivered to purchase it. Instead, the sales manager lied about honoring the advertised financing rates and charged me a full percentage point above the advertised rates in the closing papers. When confronted with the paperwork, he simply said it is too late to change it and started that BMW Corporate encouraged their dealers to charge customers more than the advertised financing rate. Really?? BMW Corporate advertises 2.99% APR and then tells their dealers not to honor that rate?? Really?? Suffice it till say I’ll never purchase another vehicle from this dealership. A word to the wise. Triple check all paperwork! More
by Steve.13002
Employees Worked With
Nickolas (SalesManager for past 16+ years)
January 07, 2020
brought car in for recall service...Was told i needed approximately $3,000.00 in repairs which proved to be a gross exaggeration. Other repair shop will do the minor work i need for a fraction of the bmw approximately $3,000.00 in repairs which proved to be a gross exaggeration. Other repair shop will do the minor work i need for a fraction of the bmw estimate which was shown to them. Recall work was allegedly performed .....in a timely manner...complimentary lyft was provided. Later contacted via text about my experience thought it was a service rep but turned out to be a salesperson trying to sell me a new car! More
by Decofred
Employees Worked With
Russell Wickham
January 06, 2020
Purchase of BMW 640i We had a great experience with BMW of Rockville. Both Roxanne and Tom were knowledgeable, thorough and helped us to evaluate and make the right decis We had a great experience with BMW of Rockville. Both Roxanne and Tom were knowledgeable, thorough and helped us to evaluate and make the right decision! We will be coming back here again! More
by dcy
Employees Worked With
Tom, Roxanne Roch
January 03, 2020
Fantastic experience from start to finish - no hard sales approach; very knowledgeable and a pleasure to work with! I would highly recommend asking for Maria for your BMW purchase approach; very knowledgeable and a pleasure to work with! I would highly recommend asking for Maria for your BMW purchase More
by Peter Moore
Employees Worked With
Maria Cokinos
January 03, 2020
Great customer service. They care about their customers & always trustworthy when it comes to providing service advice. After moving away, I still drive an hour and 15 minutes just to come to this particu always trustworthy when it comes to providing service advice. After moving away, I still drive an hour and 15 minutes just to come to this particular location after moving away, I still drive an hour and 15 minutes just to come to this particular location More
by 4prettybabies
Employees Worked With
Russell Wickham, Juan Rodriquez, Eric Clark
December 31, 2019
My fourth lease with Roxanne at BMW of Rockville Having Roxanne work tirelessly for you from the time you walk-in to time you leave with the new BMW continues to reaffirm that you are in good hands. Having Roxanne work tirelessly for you from the time you walk-in to time you leave with the new BMW continues to reaffirm that you are in good hands. We believe our relationship with Roxanne will continue to be fruitful in the future. Btw the new 2020 X1 looks and feels gorgeous inside and outside. More
by Reza Norouzi
Employees Worked With
Roxanne Roch
December 31, 2019
Great experience This was my third car with BMW of Rockville. Roxanne has provided excellent, professional and generous help each time. I can highly recommend this d This was my third car with BMW of Rockville. Roxanne has provided excellent, professional and generous help each time. I can highly recommend this dealership and Roxanne! More
by MMcC
Employees Worked With
Roxanne Roch
December 30, 2019
The GM Rick Vitek and Maria Cokinois were informative, helpful and very responsive with information on the cars we considered. We were very happy overall with our experience. helpful and very responsive with information on the cars we considered. We were very happy overall with our experience. More
by RRHJR
Employees Worked With
Nicholas Foros Lawton 5 Star, Maria Cokinos, Ric Vitek
December 28, 2019
Ali Souley in the service department did a fantastic job. Good communication and the price came in much less than the original estimate. Thank you. Good communication and the price came in much less than the original estimate. Thank you. More
by Tentin10
Employees Worked With
Ali Souley
