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BMW of Roseville

Roseville, CA

4.7
679 Reviews

500 Automall Drive

Roseville, CA

95661

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Showing 679 reviews

January 27, 2023

Great dealership easy to work with! Easy to get to and the staff is awesome! More

by Vwmanrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 31, 2023 -

BMW of Roseville responded

Hello, we are so happy to read such a great review about BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

January 26, 2023

Customer service personnel including Nick the supervisor and Laura are very helpful, kind and have gone beyond my expectations, which is why I continue to buy my vehicles at Roseville BMW.I highly recommen More

by drfinkdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Laura
Jan 30, 2023 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 24, 2023

Laura is always willing to go above and beyond to please her customers. Thanks Laura. More

by mendez4of4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Jan 27, 2023 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Laura here at BMW of Roseville! Drive safe, and we'll see you on the road.

January 23, 2023

As always, my experience at Roseville BMW was excellent. My Service Advisor Chris was professional, courteous and knowledgeable regarding my needs. I needed my vehicle back at a certain time and Chris and t More

by pegasushelicopters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 26, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2023

I’m very disappointed with the lack of communication concerning my recently purchased BMW. I was assured that my new “preowned” car was in excellent condition, however upon delivery, there were concerns More

by ScottsBMW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon
Jan 25, 2023 -

BMW of Roseville responded

Hi, we are deeply disappointed by your experience at BMW of Roseville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 790-1990. We hope to hear from you.

January 21, 2023

The staff at BMW of Roseville were helpful, knowledgeable, and made the buying experience extremely easy. More

by Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Connelly
Jan 24, 2023 -

BMW of Roseville responded

Hi Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2023

I am comfortable with leaving my BMW for service, do excellent work on my car. More

by barbaralngmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 24, 2023 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Service Advisor Elizabeth provides excellent customer service! All concerns were discussed and addressed timely. Friendly staff available to assist and answer questions. More

by M Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 23, 2023 -

BMW of Roseville responded

Hello Rivera, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

The service was great! All my concerns were addressed and car was done in a timely manner! More

by Tiara1
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 23, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Sold me a defective Mustang that had been tuned and won’t take any responsibility for it. Which it didn’t state that in our contract. I also purchased the extended warranty that shouldn’t have even been sold More

by Patty
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Rob Manager
Jan 23, 2023 -

BMW of Roseville responded

Hi Patty, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 790-1990 -- we hope to hear from you soon.

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