BMW of Roseville

I was over 2 hours late to my scheduled appointment thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle service thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle serviced quickly and efficiently. More

I viewed a 2020 BMW Monday Feb 27th, wanted to buy it but it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (s it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (salesperson was terrific in this respect). A deposit was refused (I was committed to buying). I was called last night, Thursday March 9th and told the car was ready for my purchase. I left Palo Alto this morning to make the purchase after confirming at 9am the car was ready to be bought and an hour into the trip my salesperson called rather upset as the car was sold out from under me this morning. So, moral of the story - just know that leopards don't change their spots and regardless of all of the relationship b.s. - this is like buying something at the supermarket. BMW Roseville are still slick car salespeople that one cannot trust with a handshake or words. More

Great customer service good prices always professional I will recommend anybody to go in there by a car will recommend anybody to go in there by a car More

BMW ROSEVILLE was responsible for the repair of my 2015 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an except 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an exceptional experience. More

It takes too long for routine services. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. More

Reasonable price for the service that was performed. Very satisfied with service and knowledgeable advisor. Will take car back again when needed. Very satisfied with service and knowledgeable advisor. Will take car back again when needed. More

I was very satisfied with service advisor Jeff Brown’s assessment, explanations and recommendations for the issues that I was having with my BMW. Thanks to him and the service team, my car is running grea assessment, explanations and recommendations for the issues that I was having with my BMW. Thanks to him and the service team, my car is running great again. More

Service this time was excellent, service advisor Jeff Brown was outstanding. He took control and exceeded expectations. Brown was outstanding. He took control and exceeded expectations. More

Great service as always! I am always pleased with my visits! Nghia, is the best! I am always pleased with my visits! Nghia, is the best! More

Number one place to repair your beloved BMW properly. No matter how difficult it could be, the solution , or fix,or even answers will be always found and achieved with profecional technicians, team lead No matter how difficult it could be, the solution , or fix,or even answers will be always found and achieved with profecional technicians, team leaders, foremans. Service manager Nick Gilliland is great man, good mannered gentelman that willing to help as much as he can. Sales team helpful if you looking to upgrade, replace your car or get additional toy to family fleet. Place is always busy, lots of customers or just viewers always shopping around. More