BMW of Roseville

Excellent service - Chris is always professional and accommodating. He had a car waiting for me upon my arrival. accommodating. He had a car waiting for me upon my arrival. More

very professional. 15 words are required so i guess i will add a few more. thanks 15 words are required so i guess i will add a few more. thanks More

The sales team is what it is however the service department is simply, honest, efficient and terrific to work with. I've had both of the BMWs serviced at Roseville BMW and have every intention to ke department is simply, honest, efficient and terrific to work with. I've had both of the BMWs serviced at Roseville BMW and have every intention to keep going there. I'm sure all the service consultants are great but, Nghia Nguyen is the reason I keep going back. His communication, honesty and follow though/Follow up are to be recognized. He will deliver facts and if he does not know, HE FINDS OUT, in a respectful timely manner. Owning a BMW you know not all things are inexpensive. It's reinsuring however when you can trust the people doing the work and the service coordinators delivering you the news. Nghia and his department are why I do recommend Roseville BMW and give this Dealership 5 starts More

Dealerships was nice, clean, and everyone there was pleasant and polite but buying experience took way too long! pleasant and polite but buying experience took way too long! More

Great service! Thank you Jeff for another excellent experience and my car is happy again. Thank you Jeff for another excellent experience and my car is happy again. More

It was a great experience working with Pete. Everything went smooth. We got the x5 we wanted. Thanks! Everything went smooth. We got the x5 we wanted. Thanks! More

So far the work done is good but I feel I was overcharged for labor costs for labor costs More

The faulty part in my car was dealt with in a professional and fast manner. I saw the cooperation of the service worker and the facilitation of my task. I thank them for being happy with this ser professional and fast manner. I saw the cooperation of the service worker and the facilitation of my task. I thank them for being happy with this service. More

Laura is fantastic and she really does make the extra effort to ensure her service clients are taken care of. We have had great experience with BMW Roseville. effort to ensure her service clients are taken care of. We have had great experience with BMW Roseville. More

The website had a coupon on oil change, but when i got there they stated it wasn't for any M vehicles which they could have easily stated on the coupon the exclusions. Anyways they were nice to provide me there they stated it wasn't for any M vehicles which they could have easily stated on the coupon the exclusions. Anyways they were nice to provide me with a water bottle as i waited there i had an appointment but still took 2 hrs. When it was finished i was told to wait outside which i waited another 20 minutes in the freezing cold before the driver showed up with my car. Overall its my first experience with a bmw dealer for service and i think i will try a different one to compare level of service. More