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BMW of San Diego
San Diego, CA
635 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 635 reviews
August 25, 2025
TJ was our service advisor and kept us informed throughout the process. He is knowledgeable, professional and respectful of our time. Highly recommended. throughout the process. He is knowledgeable, professional and respectful of our time. Highly recommended. More
by BC
Employees Worked With
TJ Bell
August 24, 2025
Very professional always ready for yours necessities and super nice, if you not ready for make all recommendations they know you don't next time super nice, if you not ready for make all recommendations they know you don't next time More
by soloburquez
Employees Worked With
Sean Weaver
August 23, 2025
Exceptional service at the BMW dealership—Ms. Cook went above and beyond with her professionalism, warmth, and attention to detail. She made the entire experience smooth and enjoyable. Cook went above and beyond with her professionalism, warmth, and attention to detail. She made the entire experience smooth and enjoyable. More
by sj418
Employees Worked With
Caroline Cook
August 22, 2025
This dealership inspects what you brought your car in for quickly. I was under the impression that a visual inspection was going to be completed also. This didn't happen. I know my car needs service and I quickly. I was under the impression that a visual inspection was going to be completed also. This didn't happen. I know my car needs service and I was hoping the inspection would tell me what needs to be serviced. I would have had it completed while I was there, or made a separate appointment for the service. As my car was only looked at for what I brought it in for, I'm going to have to have it inspected for the other service repairs elsewhere. I would have been much happier having everything done at one place. More
by Dan
Employees Worked With
Marcelo
August 19, 2025
Convenient and courteous. The drop off and check in was easy. Getting a response from someone to see if my vehicle was ready was not. No one got back to me after repeated requ The drop off and check in was easy. Getting a response from someone to see if my vehicle was ready was not. No one got back to me after repeated requests. I ended driving up to the dealership to speak with someone if my vehicle was ready. Of which it was. More
by Russellokihara
Employees Worked With
Chris
August 16, 2025
It was a positive experience from the start to the end. Service staff very professional and Customer Friendly! Facility was immaculate! I will definitely purchased my next car at this dealership! Service staff very professional and Customer Friendly! Facility was immaculate! I will definitely purchased my next car at this dealership! More
by MerJ
Employees Worked With
Gustavo
August 15, 2025
Service writer Malcom was terrific! Really appreciated the mechanics thorough inspection of the overall condition and the use of the video showing what he was inspecting. Really appreciated the mechanics thorough inspection of the overall condition and the use of the video showing what he was inspecting. More
by rjclsc
Employees Worked With
Malcom
August 15, 2025
The customer service of Ssn Diego BMW is excellent. The service was really good from the technician who took my keys to sign me in, to the actual technician who did the water pump repair for the recal The service was really good from the technician who took my keys to sign me in, to the actual technician who did the water pump repair for the recall and Jayson who checked me in and out. The video that was sent to us for recommended repairs was awesome 👌! More
by ching.alipio
Employees Worked With
Jayson Valecruz
