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BMW of San Diego

San Diego, CA

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rated
454 Reviews

5090 Kearny Mesa Rd

San Diego, CA

92111

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Showing 454 reviews

May 02, 2021

They were all very friendly and knowledgeable about their vehicles. All my questions were answered and I felt comfortable with purchasing my certified pre owned BMW. More

by Jenny K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mariscal, Sean Weaver
May 03, 2021 -

BMW of San Diego responded

Hi Jenny, Thank you for sharing your positive experience with us here at BMW of San Diego. We are thrilled that our team provided informative and friendly service. Enjoy your new BMW and we hope to see you again for any of your automotive needs.

April 30, 2021

Proactive communication. Answered all my questions very timely. Friendly & great to work with. Meghan is very knowledgeable as she learned as much as possible about our car before we got it. More

by Rrjcohen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan G
Apr 30, 2021 -

BMW of San Diego responded

Hi there, At BMW of San Diego we thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Meghan was able to create this environment for you. Thank you for choosing BMW of San Diego and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Thanks for your kindness, service, and rapidity, I dont have to much to comment. my time there was to short, I am content with servises More

by silvia Arellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 30, 2021 -

BMW of San Diego responded

Hello there, From our team at BMW of San Diego we thank you for your five star review. We strive to ensure that we can help our customers in a timely manner, so your satisfaction means everything to us. Thank you for choosing BMW of San Diego and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Dave was terrific! Helpful and very informative...We Dave was terrific! Helpful and very informative... We did have an issue with the loaner, but this was not Dave’s fault. All the best .... More

by Bmwservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Truesdale
May 01, 2021 -

BMW of San Diego responded

Thank you for visiting BMW of San Diego. We are happy to know that Dave provided you with excellent service. Let us know if there is anything you would like to discuss. We look forward to working with you again.

April 29, 2021

Everything went like clock work from dropping car off, see service rep, to transport home. Everyone was outstanding. Pickup was easy as well. Keep doing what your doing ✔️ More

by BP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Vela Cruz, Sean Weaver
Apr 29, 2021 -

BMW of San Diego responded

Hi there, thanks for the great review! We're so pleased to hear you had received outstanding service from our team. We are here whenever you need help.

April 24, 2021

World class service. Chris Levy (service advisor) is very passionate about his customers and kept me updated on everything that was going on. Very professional More

by mike23caballes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Levy
Apr 24, 2021 -

BMW of San Diego responded

We know the importance of having a great experience when servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Chris! Thanks for your business at BMW of San Diego.

April 23, 2021

I was told the back seats were able to fold... the seller lied. They don’t!!! I feel very deceived I locked my keys and couldn’t get to the trunk because of the non-folding back seats. I lf I buy another BMW More

by Ricky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Sean Weaver
Apr 24, 2021 -

BMW of San Diego responded

Ricky, Thank you so much for sharing your feedback. If you wouldn't mind supplying me with your contact information, I will reach out to you as soon as possible so that we can take action to assist you with your situation. I, as well as all of us here at BMW of San Diego, appreciate your comments. I look forward to contacting you so we can work through these concerns together. Sincerely, Christine Zwiener BMW of San Diego czwiener@penskeautomotive.com

April 21, 2021

The purchase of the vehicle was an excellent experience, Carlos Arias is an excellent sales person very kind and patient. I recommend this BMW location More

by roselahod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arias
Apr 22, 2021 -

BMW of San Diego responded

Hi there, We would like to thank you for your five star review of BMW of San Diego. We strive to deliver a great customer experience, therefore we are delighted to hear that Carlos was able to make this possible for you. We also appreciate your recommendation. We hope to continue to assist you with any future automotive needs.

April 21, 2021

This dealership always goes out of their way to help it’s customers. Art was a huge help this past weekend and ensured my car was taken care of before having to leave town. If it wasn’t for his dedication an More

by Rogersdavid7135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art , Sean Weaver
Apr 22, 2021 -

BMW of San Diego responded

Thank you for the excellent review, David! Your safety is our priority and we are so pleased to see that Art made sure your car was in top-notch condition before your trip. If BMW of San Diego can do anything else for you, don't hesitate to let us know.

April 19, 2021

Great experience, professional loaner cars for scheduled maintanance when a lot of dealers have stopped providing that service. Overall I would go back to this dealership. More

by tmschuetz2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Five stars
Apr 20, 2021 -

BMW of San Diego responded

Hi there, thanks for the five-star review! We're glad to hear you had a great experience with our team. We are here anytime you need help.

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