BMW of San Francisco

Service completed on time. Thank you. Loved the complimentary car wash. Thanks again. Thank you Thank you. Loved the complimentary car wash. Thanks again. Thank you More

My experience - as usual - has been nothing less than stellar. My 2017 540i has been serviced exclusively at this service center and as a result, the machine ticks like a well-wound watch. Remember: you stellar. My 2017 540i has been serviced exclusively at this service center and as a result, the machine ticks like a well-wound watch. Remember: you get what you pay for. Vincent Lam and the rest of the crew always deliver. Life "ain't" perfect and neither is service, but it is never from a lack of trying. 5+ from me! More

John Santos is the best. I have been coming to BMW of SF for 20 years with three different cars. John is phenomenal -- knowledgeable, and a great communicator. I was in-and-o I have been coming to BMW of SF for 20 years with three different cars. John is phenomenal -- knowledgeable, and a great communicator. I was in-and-out on time, on budget, and feel great about the experience. More

Great service experience everytime with BMW of SF. Will be coming back here for servicing Will be coming back here for servicing More

Glenn Smith from BMW of San Francisco made the whole car buying process super simple and easy, especially since I was an out of state buyer! buying process super simple and easy, especially since I was an out of state buyer! More

Scheduled a 12:30pm appointment 7+ days out. Arrive and Service Manager is at lunch until 1:45pm, but no one tells me that when I pull in. I finally receive a call from him at 1:45 saying he is Arrive and Service Manager is at lunch until 1:45pm, but no one tells me that when I pull in. I finally receive a call from him at 1:45 saying he is scheduling the car now- why bother making an appointment if total time is 3 hours in the dealership? Shocked to hear prices raising from $225/hr to $340/hr for labor still being blamed on 'covid.' Exuberant prices for subpar service that didn't even include a carwash or vacuum. Cannot recommend this dealer as I've been to others that are far superior. More

Great dealership. Austin was excellent and thorough in explaining the work done. He also was helpful in ensuring i received all available promotions. Austin was excellent and thorough in explaining the work done. He also was helpful in ensuring i received all available promotions. More

I had to wait 20 minutes to drop off my car. I texted the person who was helping me and they said my car would be ready at 5. I arrived at 5 to get my car was told to wait 5 minutes. It took 35 I texted the person who was helping me and they said my car would be ready at 5. I arrived at 5 to get my car was told to wait 5 minutes. It took 35 minutes with no communication to get my car. More

Excellent service and on time delivery of the car, and it pas clean ! Super happy, as always. pas clean ! Super happy, as always. More

I have full confidence in the service agents (Austin) to take care of both my emergencey and scheduled services for the longevity of this beautiful 2011 328i. I much prefer the smaller grill. take care of both my emergencey and scheduled services for the longevity of this beautiful 2011 328i. I much prefer the smaller grill. More